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Customer Service Supervisor

Manylion swydd
Dyddiad hysbysebu: 11 Mai 2024
Cyflog: £26,700 i £28,000 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 10 Mehefin 2024
Lleoliad: 168 Lea Village, Birmingham, England, B33 9SL
Gweithio o bell: Ar y safle yn unig
Cwmni: JASHU RETAIL LTD
Math o swydd: Parhaol
Cyfeirnod swydd:

Crynodeb

Jashu Retail Ltd is a prominent retail operator of Shell-branded motor fuel filling stations in the United Kingdom. We are seeking motivated Customer Service Supervisors to join our dynamic team. As a Customer Service Supervisors at Jashu Retail Ltd, they will be the face of the Company, ensuring that each customer’s experience is both satisfying and exceptional.

Main duties include:

- Assist customers, providing a high level of customer service.
- Advise customers on products and services, tailoring recommendations to their needs.
- Process sales transactions efficiently and accurately.
- Maintain up-to-date knowledge of products, promotions, and store policies.
- Manage inventory and ensure the cleanliness and organization of the store.
- Handle customer inquiries and resolve issues with a positive and professional approach.
- Work collaboratively with team members to meet sales targets and store objectives.

Skills and Education:

- Proven experience in a retail sales or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong problem-solving skills and ability to handle customer queries efficiently.
- Basic computer literacy and proficiency in handling cash and sales transactions.
- Flexibility to work in shifts, including weekends and holidays.