Service Desk Engineer
| Dyddiad hysbysebu: | 09 May 2024 |
|---|---|
| Cyflog: | £24,500 to £29,500 per year |
| Oriau: | Full time |
| Dyddiad cau: | 08 June 2024 |
| Lleoliad: | Worksop, Nottinghamshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Fresh Perspective Resourcing |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | 090524 |
Crynodeb
Are you an experienced Service Desk Engineer looking for your next challenge?
Do you have a knack for swiftly resolving IT challenges and delivering top-notch support?
Armed with a passion for troubleshooting & a commitment to providing seamless user experiences?
Then do we have the Service Desk Engineer role for you!
Tackling technology roadblocks with a huge amount of enthusiasm and credibility…
Especially if you love a bit of banter and having a laugh at work!
Read on to find out more…
As a Service Desk Engineer your responsibilities will include:
• Ensuring all assignments are responded to and resolved within defined SLAs
• Taking ownership of user incidents, tracking and following up through to completion
• Providing support to Windows 10/11 endpoint, Microsoft Teams & SharePoint Online
• Assisting with Active Directory and Azure Active Directory queries
• Providing excellent customer service to the business, in-person and via phone & email
• Supporting Intune endpoint user and device management
We are looking for a Service Desk Engineer who has the following skills and experiences:
• Experience working on an IT Service Desk environment is preferred
• Ideally have at least 2 years’ experience with technical troubleshooting
• Full UK Driving Licence & own transport to travel between company sites
• Excellent verbal & written communication skills along with amazing customer service skills
• Experience of working within a manufacturing environment would be beneficial
• Highly engaged with a willingness to learn with a positive and professional manner
In return, the successful Service Desk Engineer will receive a salary of £24,500 - £29,500 per annum, plus excellent company benefits and perks including:
• 25 Days hols + Bank hols
• 5% pension employer cont. 3% Employee
• Life insurance - 4*Salary
• Employee Assistance Programme (EAP)
• Hybrid working available once your probation period is complete
To apply for this Service Desk Engineer role, please send you CV over today!
Do you have a knack for swiftly resolving IT challenges and delivering top-notch support?
Armed with a passion for troubleshooting & a commitment to providing seamless user experiences?
Then do we have the Service Desk Engineer role for you!
Tackling technology roadblocks with a huge amount of enthusiasm and credibility…
Especially if you love a bit of banter and having a laugh at work!
Read on to find out more…
As a Service Desk Engineer your responsibilities will include:
• Ensuring all assignments are responded to and resolved within defined SLAs
• Taking ownership of user incidents, tracking and following up through to completion
• Providing support to Windows 10/11 endpoint, Microsoft Teams & SharePoint Online
• Assisting with Active Directory and Azure Active Directory queries
• Providing excellent customer service to the business, in-person and via phone & email
• Supporting Intune endpoint user and device management
We are looking for a Service Desk Engineer who has the following skills and experiences:
• Experience working on an IT Service Desk environment is preferred
• Ideally have at least 2 years’ experience with technical troubleshooting
• Full UK Driving Licence & own transport to travel between company sites
• Excellent verbal & written communication skills along with amazing customer service skills
• Experience of working within a manufacturing environment would be beneficial
• Highly engaged with a willingness to learn with a positive and professional manner
In return, the successful Service Desk Engineer will receive a salary of £24,500 - £29,500 per annum, plus excellent company benefits and perks including:
• 25 Days hols + Bank hols
• 5% pension employer cont. 3% Employee
• Life insurance - 4*Salary
• Employee Assistance Programme (EAP)
• Hybrid working available once your probation period is complete
To apply for this Service Desk Engineer role, please send you CV over today!