Resource Controller/ Amin x2 - Housing
| Dyddiad hysbysebu: | 09 May 2024 |
|---|---|
| Cyflog: | £11.44 per hour |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Full time |
| Dyddiad cau: | 07 June 2024 |
| Lleoliad: | STOKE ON TRENT, ST1 6AY |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Temporary |
| Cyfeirnod swydd: | Stoke on Trent 5248671 |
Crynodeb
What's involved with this role:
Temporary Resource Controller/ Amin x2 - Housing
Reference no: Stoke on Trent 5248671
Pay Rate: £11.44 per hour PAYE
37 Monday – Friday, 08:00 - 16:00
This opening assignment is for 4-5 months
City: STOKE ON TRENT
The purpose of this role is to provide excellent customer service and ensure that all jobs are processed accurately and within agreed timescales.
Key Responsibilities
Distribute accurate data to the best placed operative to meet purpose.
Ensure accurate information is received from operatives (including sub-contractors) regarding requirement for additional trades / materials following repairs diagnosis.
Ensure accurate information is received from operatives upon job completion.
Ensure you meet expected performance requirements for taking incoming phone calls.
Ensure all of the above is placed on the IT system and the IT system remains fit for purpose.
Ensure all operatives are aware of any ‘system or Health and Safety flags’ and relevant Asbestos.
Information prior to accessing a property.
Build ongoing relationships with team members, operatives to create a positive working environment.
Act as a positive role model and be approachable to other team members.
Take responsibility for you own personal development by identifying and addressing your own training needs.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
**Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Proven administration / clerical experience.
Working to deadlines / performance targets.
Skills & Abilities:
Proven excellent and consistent communication skills often in demanding situations.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
Providing excellent customer service in a fast-paced work environment.
Ability to set up / improve administration services and prioritise conflicting demands.
ALD
1
Job Ref: Stoke on Trent 5248671
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.