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Guest Services Apprentice 10115 Employer Durrant House Hotel

Manylion swydd
Dyddiad hysbysebu: 08 Mai 2024
Oriau: Llawn Amser
Dyddiad cau: 07 Mehefin 2024
Lleoliad: Bideford, Devon
Gweithio o bell: Ar y safle yn unig
Cwmni: Inspiro Learning
Math o swydd: Prentisiaeth
Cyfeirnod swydd:

Crynodeb

Programme duration 14 Months + 2 Month End of Point Assessment
Programme name Level 2 - Hospitality Team Member

Employer description
We are a busy all season 125-bedroom hotel located in Bideford. We have bookings from both private and coach guests. We offer conference, banqueting and meeting facilities. We also hold dance weekends and private functions. We have the Olive Tree Restaurant and Appledore Bar. Food is served in the hotel from 12.00 noon until 21:30pm. We also have a Spa offering beauty treatments to both residents and non-residents of the hotel.
Job description
We are looking for an enthusiastic guest service apprentice to join our friendly team at Durrant House Hotel.

The role will involve working on our reception desk, waiting on, food and beverage services. The pay will be reviewed after 3 months if you are performing well.

Other duties to include:

Assisting with food and beverage service.
Working in the gifts shop when required.
Checking guests in and out.
Dealing with telephone enquiries.
Preparing bills and processing payments.
Provide local information to the guests.
Liaising with other departments within the hotel
To become an apprentice, you must:

Be 16 years or over.

Not already be in full-time education.

You can start an apprenticeship whether you’re starting your career, want a change. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace.

Learn and train for a specific job.

Get paid and receive holiday leave.

Get hands-on experience in a real job.

Study for at least 20% of your working hours.

Complete assessments during and at the end of your apprenticeship

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience, and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.

Employer website
http://www.durranthousehotel.com
Future Prospects
If the apprenticeship is successfully completed, there may be an opportunity for permanent employment within the hotel.
Skills required
•If you are not afraid to face customers with a smile and have a friendly, easy-going personality, we would like to hear from you
•Good IT skills
•Good telephone manner
•Good organisational and time management skills
Qualifications required
None required