Neighbourhood Advisor
| Dyddiad hysbysebu: | 02 May 2024 |
|---|---|
| Cyflog: | £12.80 per hour |
| Oriau: | Full time |
| Dyddiad cau: | 01 June 2024 |
| Lleoliad: | Gateshead, Tyne & Wear |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | A T R Ltd |
| Math o swydd: | Temporary |
| Cyfeirnod swydd: | cc |
Crynodeb
We are currently looking to recruit 2 x Neighbourhood Advisor's to join our team based within Gateshead.
Duties Within Role:
·Be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards
·Accurately process and reconcile income in line with the Council’s financial guidelines and regulations.
·Accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations.
·To work with customers seeking rehousing, providing advice on housing options.
·Carry out interviews with customers and assist with home visits when required.
·Encourage customers to access on-line services and promote digital inclusion.
The Person:
·Must hold 5 GCSE's including English and Maths at Grades 4-9 (A-C)
· Must have similar, previous experience.
Duties Within Role:
·Be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards
·Accurately process and reconcile income in line with the Council’s financial guidelines and regulations.
·Accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations.
·To work with customers seeking rehousing, providing advice on housing options.
·Carry out interviews with customers and assist with home visits when required.
·Encourage customers to access on-line services and promote digital inclusion.
The Person:
·Must hold 5 GCSE's including English and Maths at Grades 4-9 (A-C)
· Must have similar, previous experience.