Online Product Coordinator
| Posting date: | 24 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 24 May 2024 |
| Location: | Cardiff, Cardiff County |
| Remote working: | On-site only |
| Company: | Peacocks |
| Job type: | Permanent |
| Job reference: | product22 |
Summary
Here at Peacocks we have a fantastic opportunity for an Online Product Coordinator to join our Ecommerce department. If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.
Working as part of the eCommerce team, alongside the eCommerce Merchandising team to collate and write product information and manage the product photography process. Responsible for managing the online content related to product both on our own and partner websites (if applicable) and ensuring that all items are correctly displayed with accurate information and SEO relevant copy and product titles. Integral in the presentation of stock on the website. Must be highly organised and able to build strong working relationships with all relevant departments throughout the business and with partner web teams.
Responsibilities/Objectives for Ecommerce Product Co-Ordinator:
Administration
To competently plan and organise workload to ensure administrative tasks are completed accurately, on time and allow for completion of ad hoc analysis as required
Takes responsibility to proactively communicate to the team any identified issues so that so that resolutions can be prompt, to achieve the required deadlines or critical dates.
Assist in producing weekly and daily reports and responsible for distributing to the wider business as required
Takes ownership to ensure all documentation and systems are maintained and kept accurately up to date with the required information.
Deal with various ad hoc administrative duties as required – e.g. sample requests, stock transfers
Systems management
· Develop knowledge and understanding of all internal systems and processes (including Akeneo, RMS, RTD, Magento, GA, DeSL and Aptos) and possess effective skills within Microsoft Excel and Office.
Work with the Ecom Merchandisers to drive sales by identifying and actioning relevant product cross and up-sell opportunities.
Work with eCom Merchandisers to ensure all pages/categories are visually merchandised to optimise relevance and sales opportunities, using VM tool.
Supports Online Operations and eCom Merchandising in stock control, setting up of categories as required and ensuring all descriptions and copy are set up to optimise SEO and sales.
Intake management & Supply Chain Management
Works closely with eCom Merchandising to ensure that product is correctly listed and available to sell online at the earliest opportunity, providing timely communication of any changes/issues to team.
Ensure that all product detail is correctly reflected through the copy, including fabric composition, size specifications etc. and with correct imagery
Proactively participates in the critical path management with the team by utilising knowledge of order status to identify any issues and opportunities.
Works closely with warehouse colleagues and develops robust knowledge of the product flow path from intake through to in stock
Manage sample collation from B&M teams and warehouse and ensure relevant documentation is updated to monitor samples received, returned and shot
Works closely with main business B&M teams and photography studio to plan and manage photography schedule
Works closely with both internal and external studios to ensure all imagery and video footage is shot and received back in a timely manner and samples are accurately tracked in and out of the business.
Work closely with external trading partners (if applicable) to ensure accurate stock packages are reflected on relevant platforms
Trading & Commercial Awareness
Daily sales reporting to the Online teams and wider business
Regular analysis of sales, using relevant reporting tools and suggest improvements to category layout and product order on web pages to optimise sales.
Regular input into the online planning process including homepage/landing page changes where appropriate, to drive and maximise sales accordingly.
Ensure that all products are live with relevant and accurate copy at the earliest opportunity to ensure maximum SEO.
Investigates and takes ownership of any related issues to ensure they are resolved without delay, whilst keeping the rest of the team informed
Able to demonstrate understanding of the Peacocks customer profile by carrying out regular online competitor analysis and communicating feedback in the appropriate way back to the team.
Working as part of the eCommerce team, alongside the eCommerce Merchandising team to collate and write product information and manage the product photography process. Responsible for managing the online content related to product both on our own and partner websites (if applicable) and ensuring that all items are correctly displayed with accurate information and SEO relevant copy and product titles. Integral in the presentation of stock on the website. Must be highly organised and able to build strong working relationships with all relevant departments throughout the business and with partner web teams.
Responsibilities/Objectives for Ecommerce Product Co-Ordinator:
Administration
To competently plan and organise workload to ensure administrative tasks are completed accurately, on time and allow for completion of ad hoc analysis as required
Takes responsibility to proactively communicate to the team any identified issues so that so that resolutions can be prompt, to achieve the required deadlines or critical dates.
Assist in producing weekly and daily reports and responsible for distributing to the wider business as required
Takes ownership to ensure all documentation and systems are maintained and kept accurately up to date with the required information.
Deal with various ad hoc administrative duties as required – e.g. sample requests, stock transfers
Systems management
· Develop knowledge and understanding of all internal systems and processes (including Akeneo, RMS, RTD, Magento, GA, DeSL and Aptos) and possess effective skills within Microsoft Excel and Office.
Work with the Ecom Merchandisers to drive sales by identifying and actioning relevant product cross and up-sell opportunities.
Work with eCom Merchandisers to ensure all pages/categories are visually merchandised to optimise relevance and sales opportunities, using VM tool.
Supports Online Operations and eCom Merchandising in stock control, setting up of categories as required and ensuring all descriptions and copy are set up to optimise SEO and sales.
Intake management & Supply Chain Management
Works closely with eCom Merchandising to ensure that product is correctly listed and available to sell online at the earliest opportunity, providing timely communication of any changes/issues to team.
Ensure that all product detail is correctly reflected through the copy, including fabric composition, size specifications etc. and with correct imagery
Proactively participates in the critical path management with the team by utilising knowledge of order status to identify any issues and opportunities.
Works closely with warehouse colleagues and develops robust knowledge of the product flow path from intake through to in stock
Manage sample collation from B&M teams and warehouse and ensure relevant documentation is updated to monitor samples received, returned and shot
Works closely with main business B&M teams and photography studio to plan and manage photography schedule
Works closely with both internal and external studios to ensure all imagery and video footage is shot and received back in a timely manner and samples are accurately tracked in and out of the business.
Work closely with external trading partners (if applicable) to ensure accurate stock packages are reflected on relevant platforms
Trading & Commercial Awareness
Daily sales reporting to the Online teams and wider business
Regular analysis of sales, using relevant reporting tools and suggest improvements to category layout and product order on web pages to optimise sales.
Regular input into the online planning process including homepage/landing page changes where appropriate, to drive and maximise sales accordingly.
Ensure that all products are live with relevant and accurate copy at the earliest opportunity to ensure maximum SEO.
Investigates and takes ownership of any related issues to ensure they are resolved without delay, whilst keeping the rest of the team informed
Able to demonstrate understanding of the Peacocks customer profile by carrying out regular online competitor analysis and communicating feedback in the appropriate way back to the team.