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Undergraduate IS Apprentice

Job details
Posting date: 05 April 2024
Salary: £22,659 to £23,478 per year
Hours: Full time
Closing date: 05 May 2024
Location: Durham, County Durham, DH1 3LE
Company: Durham University
Job type: Permanent
Job reference: 24000489_1712305939

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Summary

The Role and Department
The Computing and Information Services (CIS) has an annual operational budget in excess of £12m, multi-million pound programmes of change within year, and approximately 185 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Technical Services; Information Services (IS), and Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at Digital Strategy - Durham University

CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability. The department works in a hybrid capacity depending on the job role and individual personal requirements.

As an Undergraduate Information Services Apprentice you will be sponsored to undertake a Digital and technology solutions professional BSc specialising in the Software Engineer pathway. When undertaking your apprenticeship role, you will assist with activities to maintain the day to day operation and on-going development of Computing and Information Services (CIS). Assigned to one of the Information Services (IS) teams, during the course of the apprenticeship you will maintain a high level of IT services throughout the University, assisting students, staff, visitors in their use of Durham University IT systems.

You will undertake activities relating to, and work with increasing independence in relation to:

· Software design

· Software development

· Software testing

· Software integration

· Software configuration

· Software support and troubleshooting

· Data and analytics

· User experience analysis, design, and evaluation

· Content authoring and publishing

· Security operations

· Incident ownership and management

Further information about the role and the responsibilities is at the bottom of this job description.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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