Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Income Assistant (Rents) - Fixed Term
| Dyddiad hysbysebu: | 03 Ebrill 2024 |
|---|---|
| Cyflog: | £24,294 i £25,979 bob blwyddyn, pro rata |
| Gwybodaeth ychwanegol am y cyflog: | https://www.melton.gov.uk/vacancies/income-assistant-rents-12-months-fixed-term/ |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Ebrill 2024 |
| Lleoliad: | Le13 1GH |
| Cwmni: | Melton Borough Council. |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
Purpose of the job
To provide a comprehensive and efficient administrative support to the Rent collection team, ensuring Melton Borough Council’s customer service standards and values are always met. This role requires accuracy, attention to detail, and the ability to work as a team and on your own initiative to ensure tasks are completed on time and to a high standard.
About You
We are looking for someone who will provide an excellent quality service to all tenants and to meet targets and performance standards relevant to the assigned duties in order to achieve high standards of service delivery and income collection.
You will be required to carry out reviews and investigations on our low level and garage arrears cases and take the appropriate actions and support tenants. You will have significant experience of working with individuals and families with both multiple and complex needs. The successful applicant will have a fair but firm approach and be able to devise an action plan for each tenant to identify the correct action for each case and how we can support our tenants.
A thorough working knowledge of the Microsoft Office Suite of applications, and managing/ updating systems to evidence actions taken on cases. A working knowledge and understanding of housing related matters and income collection would be advantageous.
Working for Melton BC provides an excellent range of benefits and family friendly working policies. These include flexi-time with no core hours, agile working arrangements which enables multi-site and home working, generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme and a clear commitment to your continued professional development.
We look forward to hearing from you if you are looking for the chance to work for a forward thinking Council and make a real difference to the people of Melton and surrounding area.
You can find out more about this role by viewing the full job description and person specification at www.melton.gov.uk/vacancies
We guarantee an interview to anyone who is a reservist, veteran or has a disability and meets the criteria for the role
Closing Date: Noon, 17th April 2024.
If you would like an informal chat please do not hesitate to get in touch with:
Tina Taylor - Senior Income Officer
Telephone: 01664 502 552
Email: ttaylor@melton.gov.uk
To provide a comprehensive and efficient administrative support to the Rent collection team, ensuring Melton Borough Council’s customer service standards and values are always met. This role requires accuracy, attention to detail, and the ability to work as a team and on your own initiative to ensure tasks are completed on time and to a high standard.
About You
We are looking for someone who will provide an excellent quality service to all tenants and to meet targets and performance standards relevant to the assigned duties in order to achieve high standards of service delivery and income collection.
You will be required to carry out reviews and investigations on our low level and garage arrears cases and take the appropriate actions and support tenants. You will have significant experience of working with individuals and families with both multiple and complex needs. The successful applicant will have a fair but firm approach and be able to devise an action plan for each tenant to identify the correct action for each case and how we can support our tenants.
A thorough working knowledge of the Microsoft Office Suite of applications, and managing/ updating systems to evidence actions taken on cases. A working knowledge and understanding of housing related matters and income collection would be advantageous.
Working for Melton BC provides an excellent range of benefits and family friendly working policies. These include flexi-time with no core hours, agile working arrangements which enables multi-site and home working, generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme and a clear commitment to your continued professional development.
We look forward to hearing from you if you are looking for the chance to work for a forward thinking Council and make a real difference to the people of Melton and surrounding area.
You can find out more about this role by viewing the full job description and person specification at www.melton.gov.uk/vacancies
We guarantee an interview to anyone who is a reservist, veteran or has a disability and meets the criteria for the role
Closing Date: Noon, 17th April 2024.
If you would like an informal chat please do not hesitate to get in touch with:
Tina Taylor - Senior Income Officer
Telephone: 01664 502 552
Email: ttaylor@melton.gov.uk
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Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.