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CRM Specialist - Maternity Cover

09 Chwefror 2026
MSC Cruises Management (UK) Limited - Woking, Surrey
Ar y safle yn unig
Dros dro
Llawn amser

Your Purpose The CRM Specialist is responsible for leads management strategies and segmentation to enhance customer engagement & repeat rates, generate leads and drive business growth. They will closely collaborate with the corporate and local Marketing & ...

Trade Support Manager

09 Chwefror 2026
MSC Cruises Management (UK) Limited - Woking, Surrey
Ar y safle yn unig
Parhaol
Llawn amser

Your Purpose Our Trade Support Manager will lead a team to boost sales by managing processes, analysing metrics on the trade partner booking platform and ensuring top partner service, supporting the sales team to hit targets, handling complex issues, and ...

Contact Centre Real Time Analyst

09 Chwefror 2026
MSC Cruises Management (UK) Limited - Woking, Surrey
Ar y safle yn unig
Parhaol
Llawn amser

Your Purpose The Contact Centre Real Time Analyst (RTA) is responsible for monitoring and managing the contact centre’s real-time performance to ensure service level objectives and operational efficiency are consistently met. This role involves actively ...