Responsibility for a designated case load, carrying out personalised, recovery focussed action planning, and supporting implementation and review of the plan. To actively engage with members to introduce people to mainstream resources. To develop and ...

Contact Centre Advisor

12 June 2024
NHS Jobs - Newcastle, NE1 6SN
£22,816.00 to £24,336.00 per year
£22816.00 - £24336.00 a year
Parhaol
Llawn amser

Job purpose: The Contact Centre handles customer enquiries across a variety of media methods with advisors supported to become multi skilled and able to handle multiple workstreams. The post holder will work as part of a team to provide excellent inbound ...