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Customer Services Operations Manager

  • 26 April 2024
  • Serco Limited - West Midlands, B71 4LF
  • £40000-40000 per annum
  • Parhaol
  • Llawn amser

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public ...

Hyderus o ran Anabledd

Customer Services Operations Manager

  • 02 May 2024
  • Serco Limited - South Yorkshire, S35
  • £40000-40000 per annum
  • Parhaol
  • Llawn amser

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public ...

Hyderus o ran Anabledd

Customer Service Advisor

  • 03 May 2024
  • Metropolitan Thames Valley Housing - NG9 1LA
  • £20,000 to £30,000 per year
  • £28,619
  • Parhaol
  • Llawn amser

Customer Service Advisor known internally as a Customer Accounts Advisor (The Hub) Location: Beeston, Nottingham NG9 1LA Full Time Role 37.5hrs per week - Hybrid working Are you passionate about providing exceptional customer service, and looking for a new ...

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Customer Service Advisor

  • 17 April 2024
  • Customade Group Services Limited - Stonehouse
  • £24,086 - £25,708pa
  • Parhaol
  • Llawn amser

Job Advert You may not of heard of Customade Group but with our combined brands we are the largest manufacturer and supplier of uPVC and aluminium windows, doors and roofs to trade customers in the UK. We are delighted to announce that we have an exciting ...

Hyderus o ran Anabledd

Customer Service Advisor

  • 17 April 2024
  • Customade Group Services Limited - Stonehouse
  • £24,086 - £25,708pa
  • Parhaol
  • Llawn amser

Job Advert You may not of heard of Customade Group but with our combined brands we are the largest manufacturer and supplier of uPVC and aluminium windows, doors and roofs to trade customers in the UK. We are delighted to announce that we have an exciting ...

Hyderus o ran Anabledd

Customer Service Assistant

  • 17 April 2024
  • Leeds Building Society - EH3 9AW
  • £23,000.00 per year
  • Parhaol
  • Llawn amser

Looking for a Customer Service role with an award-winning business that cares about its colleagues and customers? We're recruiting for aCustomer Service Assistant to join in our success. Branch working hours Our Branch working hours are Monday to Friday 9am-...

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Customer Service Returns Assistant

  • 05 April 2024
  • Europcar Group UK Limited - South West London, London, SW1W 9QL
  • £24,960 per year
  • Bonus, Benefits, Pension, Uniform
  • Parhaol
  • Llawn amser

Europcar is looking for Customer Service Returns Assistant You've probably heard of Europcar. You perhaps think we just rent cars at the airport. We do so much more Would you like to be part of the Europcar team? Are you someone who enjoys customer facing ...

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Customer Service Advisor

  • 09 April 2024
  • Sunbelt Rentals UK - Chesterfield, Midlands, S44 5GA
  • Parhaol
  • Llawn amser

About The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in...

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Customer Service Administrator

  • 19 April 2024
  • Sunbelt Rentals UK - Staines, Home Counties, TW18 4JQ
  • Parhaol
  • Llawn amser

About The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in...

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Customer Service Centre Advisor

  • 29 April 2024
  • Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
  • £23,464 per year
  • Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday to Friday 9:00 to 17:00) Full Time – 37.5 hours per week Flexible shift rotation Full Time: Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation. Starting salary £23,464 pa pro rata, plus Brilliant Benefits including Health Cash Plan! Home, a place where you belong. How about working for officially the 4 th Best Workplace in the UK, according to the Great Place to Work 2024 national survey results? Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “ just ” any old customer service role, we’re looking for “customer service heroes” to support our customers. Be yourself at Home Home Group is proud to hold the National Equality Standard. Everyone is free to be who they want to be. We are committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability). We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’re a positive, confident & enthusiastic communicator with the ability to handle objections. You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help? You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business. You care about our customers and give every customer the brilliant experience they deserve. You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live Chat and social media to contact us. Have you experience using these tools? You’re comfortable leading the conversation and finding the right outcome for our customers. We’re offering 25 days holiday rising by 1 day each year up to 30 days. You can also purchase up to 5 additional days. All the “tech” you need to enable you to work effectively from either home or the office. Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies and lots more. Competitive pension scheme with employer contributions Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers. Shopping discounts & access to the Blue Light Card discount scheme Technology Purchase Scheme (That new TV or smartphone is a few clicks away!) Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office) Discounted Gym Membership Time off for volunteering A wide range of engagement activities in the workplace led by our colleague engagement team. Working hours Full Time: Currently Monday to Friday between 8:00 am till 6:00 pm on a shift rotation. We staff bank holidays with volunteers, so if you’d like to be off, you probably can. This leaves plenty time to attend our summer and Christmas parties, summer kids activities or discounted panto. We’d love you to get involved. Want to know more Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have. We will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing! Interviews w/c 6 th May 2024 with a start date of 10 th June 2024. You must be available for our four-week training programme from that date.
  • Parhaol
  • Llawn amser

Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday...

Hyderus o ran Anabledd