8 Customer support jobs in Berkshire
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Sign inJourney Manager
- 20 January 2026
- Thames Water - Reading, Home Counties, RG1 8DB
- £55,000 per year
- Permanent
- Full time
Are you passionate about creating a seamless, customer-centric billing experience? Thames Water is looking for a Billing Journey Manager on a 13 - 18 month Fixed Term/Secondment to help shape and optimise our entire customer billing experience. What you’ll be ...
Customer Planner Assurance
- 24 January 2026
- Thames Water - Slough, Home Counties, SL1 4PJ
- £16.02 per hour
- Contract
- Full time
This is a great opportunity to join our Customer Solution Centre in a role that sits right at the heart of customer experience and operational delivery. As a Customer Planner, you will help ensure the right work is planned at the right time, supporting our ...
Commercial Business Analyst
- 29 January 2026
- Thames Water - Reading, Home Counties, RG1 8DB
- £45,000 to £50,000 per year
- Permanent
- Full time
This role is within Thames Water Commercial, which is an excellent development opportunity and will suit candidates with some relevant commercial experience and a strong numerical background. Opportunity to move into the wider business at Thames Water is ...
Laboratory Assistant
- 30 January 2026
- Thames Water - Reading, Home Counties, RG2 0JN
- £28,830 per year
- Permanent
- Full time
This is a practical, hands-on role supporting the smooth day-to-day operation of our laboratories. You’ll be part of a supportive and collaborative team, helping ensure samples are processed efficiently and accurately so our water quality testing can be ...
Revenue & Settlement Manager
- 21 January 2026
- Thames Water - Reading, Home Counties, RG1 8DB
- £72,000 to £90,000 per year
- Permanent
- Full time
Thames Water is looking for a dynamic Revenue and Settlement Manager to lead a high‑performing team at the heart of our commercial operations. In this pivotal role, you’ll oversee the accurate forecasting, reporting and assurance of our Non‑Household (NHH) ...
Senior Business Analyst
- 24 January 2026
- Thames Water - Reading, Home Counties, RG1 8DB
- £60,000 to £70,000 per year
- Permanent
- Full time
As a Senior Business Analyst, you will play a critical role in supporting Thames Water’s ambition to deliver a new world of water. You will work at the heart of our digital transformation, leveraging data, technology, and robust business analysis practices to ...
CX Content Lead
- 24 January 2026
- Thames Water - Reading, Home Counties, RG1 8DB
- £62,650 to £70,000 per year
- Permanent
- Full time
Shape the Future of Digital Customer Experience at Thames Water Are you a digital content leader who thrives in Agile environments, loves technology, and is passionate about making a measurable impact? We’re looking for a CX Content Lead to drive the evolution...
Transformation Manager
- 28 January 2026
- Thames Water - Reading, Home Counties, RG1 8DB
- £52,000 to £70,000 per year
- Permanent
- Full time
We’re looking for a number of Transformation Managers to support our Strategic Operations & Transformation (SO&T) team in delivering meaningful, people‑led change across our Customer function. Across SO&T, we sit at the centre of the major transformational ...
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