Competitive salary, 27 days holiday increasing with service up to 30 days (option to buy /sell), pension contributions up to 9%, healthcare cash plan and an extensive flexible benefit program] Cambridge based the role has the opportunity for hybrid working (...

Complaints Case Manager | Cambridge University Hospitals NHS Foundation Trust

20 May 2024
Cambridge University Hospitals NHS Foundation Trust - Cambridge, CB2 0QQ
£35,392 - £42,618 p.a. pro rata
Parhaol
Llawn amser

You will manage a caseload of complaints which includes analysing the issues raised, initiating the investigation, liaising with the appropriate staff members and complainants and arranging and facilitating local resolution meetings. You will also be analysing...