Senior Healthcare Coordinator - SAS
| Dyddiad hysbysebu: | 05 Mehefin 2026 |
|---|---|
| Cyflog: | £26,607.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £26607.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Gorffennaf 2026 |
| Lleoliad: | Bradford, BD1 3LS |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B0221-26-0017 |
Crynodeb
Main Duties of the JobLeadership and Team Management Lead and coordinate the administrative function of the SAS service. Supervise and support clinical administrative colleagues, providing day-to-day guidance and direction. Conduct regular supervision and annual appraisal meetings. Identify training and development needs and support staff learning and development. Ensure staff compliance with mandatory training requirements. Promote a positive, inclusive and supportive working culture. Service Coordination Oversee administrative processes to ensure the smooth running of the SAS service. Develop, implement and maintain effective administrative systems and procedures. Coordinate clinical and administrative rotas, ensuring appropriate service cover is maintained. Arrange temporary staffing cover where required to support service delivery. Update appointment systems to reflect staff leave and approved absences. Monitor service activity and support performance reporting requirements. Patient and Stakeholder Communication Provide an effective reception and patient access service via telephone, email and digital systems. Ensure all patient enquiries are managed professionally, sensitively and efficiently. Provide initial guidance and support to patients wishing to raise concerns or complaints. Act as a key contact for external organisations including: Police services Solicitors DVLA NHS organisations Other statutory and voluntary agencies Operational Support Support the SAS Advanced Clinical Practitioner and management team with operational and administrative requirements. Coordinate meetings, prepare agendas and take accurate minutes. Support service audits and quality improvement initiatives. Assist in monitoring key performance indicators (KPIs) and contractual targets. Promote and support patient feedback mechanisms, including the NHS Friends and Family Test. Clinical Support Provide reception support for face-to-face SAS clinics. Undertake chaperone duties in accordance with organisational policies and training. Support the coordination of patient appointments and clinic activity across Bradford, Wakefield District and Leeds. Responsibility for Information Resources The post holder will: Use electronic patient record systems and associated software effectively. Maintain accurate patient records and data quality standards. Ensure the correct use of SNOMED coding and other data recording requirements where applicable. Produce reports and information as required. Comply with all information governance and data protection requirements. Responsibility for Quality and Governance The post holder will: Participate in audit and quality improvement activities. Support incident reporting, investigations and learning processes. Contribute to service development and continuous improvement initiatives. Ensure all administrative processes comply with organisational policies, NHS guidance and relevant legislation. Promote a culture of patient safety and service excellence. Communication and Working Relationships The post holder will maintain effective working relationships with: SAS Advanced Clinical Practitioner Clinical and administrative colleagues Patients and carers Primary Care Networks Integrated Care Boards (ICBs) NHS organisations Local Authority services Police services Solicitors DVLA Third-sector organisations and partner agencies Equality, Diversity and Inclusion The post holder will actively promote equality, diversity and inclusion, ensuring all patients, carers and colleagues are treated with dignity, respect and fairness in accordance with organisational values and legislative requirements. Health, Safety and Security The post holder will: Comply with all health and safety policies and procedures. Identify and report risks, incidents and hazards. Promote a safe working environment for patients, visitors and staff. Maintain awareness of fire, infection prevention and information security procedures. Confidentiality The post holder will maintain strict confidentiality regarding patient, staff and organisational information and comply with Data Protection legislation, Information Governance requirements and organisational policies at all times.