Technical Change & Implementation Manager
| Dyddiad hysbysebu: | 28 Mai 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Mehefin 2026 |
| Lleoliad: | UK |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 5 ddiwrnod yr wythnos |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 155652 |
Crynodeb
Technical Change & Implementation Manager
Contract: Key Account Network
Location: Hybrid role, open to candidates nationwide
Hours of work: 40
Contract Type: Fixed Term Contract - 6 months
We are seeking an experienced Technical Change & Implementation Manager to lead the stabilisation and delivery of a critical government contract.
You will play a pivotal role in transitioning the contract from its current state into a fully operational, business-as-usual (BAU) environment, ensuring delivery is controlled, compliant, and sustainable.
Job Description
We are looking for a technically credible programme leader who can translate complex contractual requirements into effective operational delivery.
This role will be accountable for governance, engineering alignment, systems integration, and stakeholder assurance, driving performance and continuous improvement across engineering and service delivery.
Key Responsibilities
Own and deliver end-to-end programme execution, from contract interpretation through to engineering delivery and payment
Lead the retroactive mobilisation of the contract, implementing required processes, controls, and systems
Develop and deliver large-scale engineering improvement and rectification programmes
Translate contractual obligations into operational delivery models, including PPM schedules and service workflows
Align engineering delivery to ensure work is appropriately scheduled and assigned based on skills, location, and access
Act as the accountable lead for technical service performance, ensuring KPIs, SLAs, and compliance standards are met
Establish robust governance frameworks, managing technical and operational risk and ensuring full regulatory compliance
Ensure processes, procedures, and reporting are embedded within internal systems and standard ways of working
Professional and Personal Competencies/Qualifications
Proven experience delivering complex technical change, mobilisation, or stabilisation programmes
Strong background in engineering service delivery or facilities management environments
Demonstrated ability to translate contractual requirements into operational delivery models
Expertise in governance, systems implementation, and process improvement
Strong senior stakeholder management and influencing skills
Familiarity with CAFM systems such as Maximo or similar platforms
Strong contract management capability and in-depth SFG20 knowledge
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Key Account Network
Location: Hybrid role, open to candidates nationwide
Hours of work: 40
Contract Type: Fixed Term Contract - 6 months
We are seeking an experienced Technical Change & Implementation Manager to lead the stabilisation and delivery of a critical government contract.
You will play a pivotal role in transitioning the contract from its current state into a fully operational, business-as-usual (BAU) environment, ensuring delivery is controlled, compliant, and sustainable.
Job Description
We are looking for a technically credible programme leader who can translate complex contractual requirements into effective operational delivery.
This role will be accountable for governance, engineering alignment, systems integration, and stakeholder assurance, driving performance and continuous improvement across engineering and service delivery.
Key Responsibilities
Own and deliver end-to-end programme execution, from contract interpretation through to engineering delivery and payment
Lead the retroactive mobilisation of the contract, implementing required processes, controls, and systems
Develop and deliver large-scale engineering improvement and rectification programmes
Translate contractual obligations into operational delivery models, including PPM schedules and service workflows
Align engineering delivery to ensure work is appropriately scheduled and assigned based on skills, location, and access
Act as the accountable lead for technical service performance, ensuring KPIs, SLAs, and compliance standards are met
Establish robust governance frameworks, managing technical and operational risk and ensuring full regulatory compliance
Ensure processes, procedures, and reporting are embedded within internal systems and standard ways of working
Professional and Personal Competencies/Qualifications
Proven experience delivering complex technical change, mobilisation, or stabilisation programmes
Strong background in engineering service delivery or facilities management environments
Demonstrated ability to translate contractual requirements into operational delivery models
Expertise in governance, systems implementation, and process improvement
Strong senior stakeholder management and influencing skills
Familiarity with CAFM systems such as Maximo or similar platforms
Strong contract management capability and in-depth SFG20 knowledge
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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