Receptionist
| Dyddiad hysbysebu: | 30 Ebrill 2026 |
|---|---|
| Cyflog: | £12.76 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.76 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Mai 2026 |
| Lleoliad: | Grimsby, DN32 9RP |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B0318-26-0012 |
Crynodeb
To provide a concierge service to patients, visitors, and colleagues, ensuring that everyone is greeted professionally. All persons should be dealt with in a confident, intuitive, manner, with a courteous, respectful, helpful and positive attitude. Provide high quality, accurate, communication with patients Liaise with patients to answer queries in a courteous, professional and efficient manner. Accompanying patients to a seat and offering refreshments from the refreshments counter in the waiting area, providing table service to the patients. Maintaining a good working knowledge of hospital services to ensure enquiries are dealt with efficiently. Assisting patients in completing the required paperwork; making certain that all forms are completed in full and copies are provided to the administrative team Dealing with telephone enquiries from patients, visitors, consultants and staff Ensuring that the patient administration system (compucare) is updated accordingly and helping the patient navigate to the correct department Taking payments, and when required, ensuring the patient is provided with accurate invoices. Undertaking administrative tasks, as required, to a high standard, in line with local policies and procedures. Update Electronic Patient Records and keep accurate records of room usage. Sorting and distributing incoming mail and handling outgoing mail Booking appointments in line with HMT policies and procedures