Business Administration Apprentice (The Dispute Service LTD)
| Posting date: | 30 April 2026 |
|---|---|
| Salary: | £19,747 per year |
| Hours: | Full time |
| Closing date: | 30 May 2026 |
| Location: | HP2 7TG |
| Remote working: | On-site only |
| Company: | BPP |
| Job type: | Apprenticeship |
| Job reference: |
Summary
Short Description:
Supporting business operations across England & Wales through administrative, coordination, and operational support while developing knowledge, skills and behaviours in line with the Business Administration apprenticeship standard.
Full Description: We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return. We are looking for a positive, flexible and motivated individual to join our team as a Business Administration Apprentice.
This role sits within the England & Wales function and will support the delivery of key business operations. You will gain exposure to a wide range of operational activities, including administrative coordination, stakeholder support, reporting, and process improvement.
Alongside your day-to-day role, you will work towards a recognised Level 3 Business Administration Apprenticeship, developing the knowledge, skills, and behaviours required for a successful career in business operations.
You will receive structured support, training, and mentoring throughout your apprenticeship, including protected learning time.
The role is office-based. No job description can cover every issue that might arise, and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed below. In this Job Description, “TDS” means “The Dispute Service Ltd.”
PRINCIPAL RESPONSIBILITIES
Business Operations Support
· Provide administrative support to the Head of England & Wales and wider operational teams
· Assist in coordinating activities, meetings, and actions across business functions
· Support the delivery of operational priorities and projects across England & Wales
· Help track actions, risks, and deliverables to ensure effective follow-up and completion
Data, Reporting and Analysis
· Support the preparation of reports, dashboards, and operational updates
· Assist in gathering and maintaining data to support business decision-making
· Ensure information is accurate, up to date, and presented clearly
Stakeholder and Communication Support
· Support communication between teams, ensuring information is shared clearly and efficiently
· Assist in preparing internal communications, updates, and briefing materials
· Provide support in responding to internal and external queries where appropriate
Administrative and Process Support
· Provide general administrative support including document management, record keeping, and coordination tasks
· Support the development and improvement of internal processes and procedures
· Assist with compliance-related activities and ensure accurate record keeping
Apprenticeship Responsibilities
· Complete all requirements of the Business Administration apprenticeship programme
· Attend and actively participate in training sessions, workshops, and reviews with the training provider
· Maintain a portfolio of evidence demonstrating learning and development
· Apply learning in the workplace to develop competence in business administration
· Take responsibility for personal development and progression throughout the apprenticeship
Future Prospects: Fixed Term contract until end of apprenticeship.
All job roles are advertised internally, and upon successful completion of the apprenticeship, the apprentice will be eligible to apply for a suitable position within the company.
Employer Description: We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return.
Training Provided: BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Duration: 18 Months
Skills Required: General Must be able to demonstrate:
· A genuine interest in business administration and operations
· A willingness to learn and develop professionally
· Good organisational skills and attention to detail
· Basic IT skills, including Microsoft Office (Word, Excel, Outlook)
· Ability to manage tasks and prioritise workload
Personal Qualities: Communication
· Ability to communicate clearly and professionally, both verbally and in writing
· Confidence in engaging with colleagues and stakeholders at different levels
Key Competencies
· Proactive and positive attitude
· Willingness to learn and take direction
· Ability to work independently and as part of a team
· Reliability and good time management
· Flexibility and adaptability
Qualifications Required: GCSEs (or equivalent) in English and Maths preferred (or willingness to work towards them if required)
Other Information: TDS Values
Must be able to identify with the aims and objectives of TDS including TDS’s Values:
· Customer Excellence
· Teamwork
· Making a difference
· Fairness
Equal Opportunities
Implement TDS’ Equal Opportunities Policy in respect of all functions, ensuring that all policies and procedures are in accordance with good equal opportunities practice.
Career Development
This role is designed to provide a foundation for a career within TDS. Upon successful completion of the apprenticeship, there may be opportunities to progress into permanent roles within business operations or other areas of the organisation.
Supporting business operations across England & Wales through administrative, coordination, and operational support while developing knowledge, skills and behaviours in line with the Business Administration apprenticeship standard.
Full Description: We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return. We are looking for a positive, flexible and motivated individual to join our team as a Business Administration Apprentice.
This role sits within the England & Wales function and will support the delivery of key business operations. You will gain exposure to a wide range of operational activities, including administrative coordination, stakeholder support, reporting, and process improvement.
Alongside your day-to-day role, you will work towards a recognised Level 3 Business Administration Apprenticeship, developing the knowledge, skills, and behaviours required for a successful career in business operations.
You will receive structured support, training, and mentoring throughout your apprenticeship, including protected learning time.
The role is office-based. No job description can cover every issue that might arise, and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed below. In this Job Description, “TDS” means “The Dispute Service Ltd.”
PRINCIPAL RESPONSIBILITIES
Business Operations Support
· Provide administrative support to the Head of England & Wales and wider operational teams
· Assist in coordinating activities, meetings, and actions across business functions
· Support the delivery of operational priorities and projects across England & Wales
· Help track actions, risks, and deliverables to ensure effective follow-up and completion
Data, Reporting and Analysis
· Support the preparation of reports, dashboards, and operational updates
· Assist in gathering and maintaining data to support business decision-making
· Ensure information is accurate, up to date, and presented clearly
Stakeholder and Communication Support
· Support communication between teams, ensuring information is shared clearly and efficiently
· Assist in preparing internal communications, updates, and briefing materials
· Provide support in responding to internal and external queries where appropriate
Administrative and Process Support
· Provide general administrative support including document management, record keeping, and coordination tasks
· Support the development and improvement of internal processes and procedures
· Assist with compliance-related activities and ensure accurate record keeping
Apprenticeship Responsibilities
· Complete all requirements of the Business Administration apprenticeship programme
· Attend and actively participate in training sessions, workshops, and reviews with the training provider
· Maintain a portfolio of evidence demonstrating learning and development
· Apply learning in the workplace to develop competence in business administration
· Take responsibility for personal development and progression throughout the apprenticeship
Future Prospects: Fixed Term contract until end of apprenticeship.
All job roles are advertised internally, and upon successful completion of the apprenticeship, the apprentice will be eligible to apply for a suitable position within the company.
Employer Description: We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return.
Training Provided: BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Duration: 18 Months
Skills Required: General Must be able to demonstrate:
· A genuine interest in business administration and operations
· A willingness to learn and develop professionally
· Good organisational skills and attention to detail
· Basic IT skills, including Microsoft Office (Word, Excel, Outlook)
· Ability to manage tasks and prioritise workload
Personal Qualities: Communication
· Ability to communicate clearly and professionally, both verbally and in writing
· Confidence in engaging with colleagues and stakeholders at different levels
Key Competencies
· Proactive and positive attitude
· Willingness to learn and take direction
· Ability to work independently and as part of a team
· Reliability and good time management
· Flexibility and adaptability
Qualifications Required: GCSEs (or equivalent) in English and Maths preferred (or willingness to work towards them if required)
Other Information: TDS Values
Must be able to identify with the aims and objectives of TDS including TDS’s Values:
· Customer Excellence
· Teamwork
· Making a difference
· Fairness
Equal Opportunities
Implement TDS’ Equal Opportunities Policy in respect of all functions, ensuring that all policies and procedures are in accordance with good equal opportunities practice.
Career Development
This role is designed to provide a foundation for a career within TDS. Upon successful completion of the apprenticeship, there may be opportunities to progress into permanent roles within business operations or other areas of the organisation.