Customer Service Coordinator
| Posting date: | 14 April 2026 |
|---|---|
| Salary: | £25,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 14 May 2026 |
| Location: | Hemel Hempstead, Hertfordshire, HP2 4JS |
| Company: | ProTech Recruitment Ltd |
| Job type: | Permanent |
| Job reference: | 67912_1776178043 |
Summary
Customer Service Coordinator
Hemel Hempstead
An exciting opportunity has arisen for a highly organised and detail-oriented individual to join a busy company as an Customer Service Coordinator. This position plays a vital role in supporting sales operations by ensuring that orders, reports, and product data are managed accurately and efficiently.
Key Duties as a Customer Service Coordinator:
- Accurately input and manage customer orders within the system
- Generate and issue proforma invoices as required
- Produce and maintain reports relating to outstanding and active orders
- Communicate order updates and relevant information to both internal teams and customers
- Maintain organised and up-to-date documentation, including job records
- Set up and manage new product or part records within the system
- Track overdue items and liaise with internal teams to obtain missing updates
- Ensure all system data is kept accurate and current
- Provide day-to-day administrative and operational support to the Sales Team
- Assist with general coordination tasks to support smooth sales processes
Customer Service Coordinator Requirements:
- Strong IT skills with the ability to quickly learn new systems
- Previous exposure to ERP systems
- Excellent attention to detail and accuracy in data handling
- Strong organisational skills with the ability to manage multiple tasks
- Effective communication skills, both written and verbal
- A proactive mindset with the ability to follow up on outstanding information
- Background in sales support, customer service, or administration is advantageous
Please apply now for this Customer Service Coordinator role or contact Molly Brooks at ProTech Recruitment.