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Assistant Accountant Apprentice (The Dispute Service LTD)

Job details
Posting date: 30 April 2026
Salary: £19,747 per year
Hours: Full time
Closing date: 30 May 2026
Location: HP2 7TG
Remote working: On-site only
Company: BPP
Job type: Apprenticeship
Job reference:

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Summary

Short Description:
Working directly with and assisting the TDS Finance Function with the daily routines.
The role is office-based in Hemel Hempstead.

No job description can cover every issue that might arise, and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed below.

In this Job description, “TDS” means “The Dispute Service Ltd” and “EWC”
means “England and Wales Custodial finance area”.

Full Description: PRINCIPAL RESPONSIBILITIES
Assisting with:
· Chasing Clients and reduction of Unable to Pay
· Preparation of Daily Imports for the EWC Finance team
· Imports allocation via “push-throughs”
· Invoice Inputting
· Payment runs
· Processing of personal expenses
· Purchase Ledger processing
· Various tasks to free up team’s time to enable Government KPI compliance, including providing support for cost analysis and balance sheet reconciliations
Other

· Use initiative to achieve targeted results, while promoting customer goodwill
· Handle queries and resolve problems within company guidelines and policy
· Question existing systems and propose improvements

Future Prospects: All job roles are advertised internally, and upon successful completion of the apprenticeship, the apprentice will be eligible to apply for a suitable position within the company.

Employer Description: We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.

Training Provided: BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Duration: 18 months
Skills Required: Job Knowledge
· Must be highly accurate with a keen eye for detail.
· Must be able to work on Excel, Microsoft Word & Outlook (including data manipulation).
Communication
· Must be able to present basic information clearly and concisely, both orally and in writing.
· Must possess good interpersonal skills, communicating effectively in order to advise and inform colleagues, TDS members and other stakeholders.

Personal Qualities: General
· Must be able to handle a range of different tasks simultaneously and prioritise a heavy workload.
· Must demonstrate common sense and good judgement.
· Must be keen to learn new skills.
· A flexible attitude to work is essential.
· A willingness to show initiative and think outside the box.
· Must be able to demonstrate an affinity for excellent Customer Service.
· Must be able to identify with the aims and objectives of TDS.

Qualifications Required: BTEC Level 3 standard/ A- Levels

Other Information: The pension adheres to auto-enrolment rules. Benefits include private health care and health cash plan, additional day of annual leave on your birthday, rental deposit loan scheme, dental plan, Cycle to Work scheme, hybrid working arrangements (where applicable).
Required behaviour and attitude Applicants must be able to:
· demonstrate an affinity for customer excellence
· recognise the importance of fairness in all our work
· demonstrate how they are making a difference in the work that they do
· can articulate the importance of teamwork
· work

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