Housing Officer
| Dyddiad hysbysebu: | 30 Ebrill 2026 |
|---|---|
| Cyflog: | £32,000 i £40,000 bob blwyddyn |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 14 Mai 2026 |
| Lleoliad: | Thatcham, Berkshire, RG19 6AD |
| Cwmni: | Sovereign Network Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | JR241_1777543246 |
Crynodeb
SNG (Sovereign Network Group) provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.
We're now looking for a Part Time Housing Officer to join the team covering West Berkshire, working 22.5 hours per week, based from the Greenham Office.
You'll manage your own diary with a mix of working from home, office and out with our customers.
The Role:
As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.
You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.
What you'll be doing:
- Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality
- Acting as a trusted point of contact for customers.
- Building relationships with local authorities, community groups, and partner agencies.
- Using data insights to improve services and ensure compliance with legislation and regulations.
- Supporting neighbourhood improvements and shaping services based on the voice of our customers.
- Maintaining accurate customer records and ensuring data is used responsibly.
- Promoting SNG's values and culture of collaboration, safety, and inclusion.
What we're looking for:
- Experience delivering tenancy, lease, or neighbourhood management services.
- Strong communication and relationship-building skills, with the ability to influence and resolve complex issues.
- A collaborative approach, working across teams and with external stakeholders.
- Good knowledge of landlord services and the ability to apply this in practice.
- A customer-first mindset, with a track record of achieving positive outcomes.
- Confidence using digital tools to support service delivery.
Desirable:
- Professional membership (e.g. CIH) or willingness to work towards it.
- Experience managing data securely and effectively.
Job Description
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd