Call Centre Agent

Dyddiad hysbysebu:	30 Ebrill 2026
Cyflog:	£26,227.50 bob blwyddyn
Oriau:	Llawn Amser
Dyddiad cau:	30 Mai 2026
Lleoliad:	Leatherhead, Surrey, KT22 7BA
Cwmni:	Daniel Owen Ltd
Math o swydd:	Parhaol
Cyfeirnod swydd:	TBGCCA_1777540548

Crynodeb

Call Centre Agent
Based in Leatherhead
Permanent
Office based
£26,227.50

Purpose:

To answer all calls, providing residents with information and guidance on ongoing works. The role is responsible for addressing queries, offering updates on scheduled works and following standard procedures to ensure consistency in responses. The role includes basic administrative tasks such as logging calls, updating records and escalating issues when necessary.

The responsibilities that the role carries include but are not limited to the below;

Obtain client information by answering telephone calls and verifying information.

Resolve customer problems

Take notes of conversations and record on the internal company IT System

Escalate or pass through calls to the appropriate personnel

Any other duties as may reasonably be requested by the Call Centre Team Manager or Customer Service Manager