Client Relations Coordinator
| Dyddiad hysbysebu: | 29 Ebrill 2026 |
|---|---|
| Cyflog: | £28,000.0 i £30,000.0 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | 28000 Plus |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Mai 2026 |
| Lleoliad: | Milton Keynes, Buckinghamshire, MK11 3LW |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 4792357_1777454767 |
Crynodeb
Your new company
My client is looking for a proactive and client-focused individual to join their team. Acting as the primary point of contact for a portfolio of clients, you will play a vital role in ensuring their accounts run smoothly, managing metadata, analysing sales performance, resolving queries, and identifying new growth opportunities. This is a fantastic opportunity for someone who enjoys building relationships, working with data, and contributing to a fast paced, evolving environment.
Your new role
- Serve as the main point of contact for a portfolio of publishing clients
- Manage and respond to client enquiries, ensuring timely and professional resolutions
- Act as a liaison between clients and internal teams to ensure seamless delivery
- Oversee metadata, sales reporting, stock levels, and account administration
- Lead regular client meetings (virtual and in-person) to review performance and plans
- Identify and develop new business and growth opportunities within client accounts
- Collaborate with marketing teams to support campaigns and promotional activity
- Work with operational teams to resolve logistical or supply chain issues
- Support onboarding and offboarding of clients
- Continuously improve internal processes and client service delivery
What you'll need to succeed
- Experience in publishing, books, or a related industry (1-2 years preferred)
- Strong communication and relationship-building skills
- Confident managing multiple client accounts and priorities simultaneously
- Highly organised, detail oriented, and proactive
- Comfortable working with data, reporting, and systems
- Strong problem solving skills with a solutions focused mindset
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Experience with tools like Canva or marketing platforms is desirable
- Able to adapt in a fastpaced, changing environment
What you'll get in return
- Competitive salary
- Ongoing training and development opportunities
- Free on-site parking
- Service recognition awards
- A collaborative and supportive team environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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