Operational Mentor Grounds Maintenance
| Dyddiad hysbysebu: | 28 Ebrill 2026 |
|---|---|
| Cyflog: | £30,387 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Mai 2026 |
| Lleoliad: | Stretford, Manchester |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | London and Quadrant Housing Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Title: Operational Mentor
Contract Type: Permanent full time 36.25 hours per week
Salary: From £30,387 per annum depending on experience
Grade: 6
Reporting Office: Manchester, Trafford
Persona: Mobile/Field Based Worker: Contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required
Working Pattern: 8 to 4pm
Closing Date: 11th May 2026 at 11pm
Interviews will be held on 18th May at Clean Start office Trafford Manchester
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Grounds Maintenance Team at L&Q:
Working as part of our Grounds Maintenance team, you will work alongside other operatives and undertake grounds maintenance services to all contracted sites which include all aspects of hard/soft landscaping such as; grass cutting, spraying for weed suppression, clearing leaf fall and removal of unwanted growth from trees.
This role takes ownership for coaching staff with complex behaviours, building their technical, behavioural and life skill capacity through role modelling and coaching. Operatives under their charge may be inexperienced with employment, suffer from complex trauma, and present with behavioural challenges. Key responsibilities are to support behaviour modification whilst training Grounds Maintenance competencies into Operatives and delivering services to customers. Operational Mentors shoulder responsibility for the team on site performing quality control and ensuring the team meet SLA to prevent service failure.
Your impact in the role:
As an Operational Mentor you will be tasked with leading the local team on site, mentoring volunteers and new staff members with a diverse background and actively developing the team by giving constructive feedback. You will be responsible for ensuring our customer standards are delivered, time on site is recorded and that the customers experience of our service is positive. You will be a proactive member of the team, actively learning from customer feedback to improve the service delivery. We have a very clear mission statement, We create clean, safe and attractive communities, a place which our customer can call home.
What you'll bring:
Good understanding of relevant health and safety regulations in an Estates environment
Relevant Grounds Maintenance experience
Knowledge of recording the use of vibration (HAV) when using machines
Excellent customer service and communication skills
Experience of using equipment to maintain green spaces
Positive can-do attitude.
Flexible approach to working hours, particularly in the summertime
Full, clean driving licence and ideally hold a PA01 and PA06 pesticide licence
Knowledge of COSHH law and experience of using mobile devices, such a tablet, is beneficial.
DBS
For this post the successful candidate will need to apply for or be in possession of an Enhanced plus Adult workforce Disclosure Barring Service certificate (DBS) to enable them to work within the team.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
Contract Type: Permanent full time 36.25 hours per week
Salary: From £30,387 per annum depending on experience
Grade: 6
Reporting Office: Manchester, Trafford
Persona: Mobile/Field Based Worker: Contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required
Working Pattern: 8 to 4pm
Closing Date: 11th May 2026 at 11pm
Interviews will be held on 18th May at Clean Start office Trafford Manchester
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Grounds Maintenance Team at L&Q:
Working as part of our Grounds Maintenance team, you will work alongside other operatives and undertake grounds maintenance services to all contracted sites which include all aspects of hard/soft landscaping such as; grass cutting, spraying for weed suppression, clearing leaf fall and removal of unwanted growth from trees.
This role takes ownership for coaching staff with complex behaviours, building their technical, behavioural and life skill capacity through role modelling and coaching. Operatives under their charge may be inexperienced with employment, suffer from complex trauma, and present with behavioural challenges. Key responsibilities are to support behaviour modification whilst training Grounds Maintenance competencies into Operatives and delivering services to customers. Operational Mentors shoulder responsibility for the team on site performing quality control and ensuring the team meet SLA to prevent service failure.
Your impact in the role:
As an Operational Mentor you will be tasked with leading the local team on site, mentoring volunteers and new staff members with a diverse background and actively developing the team by giving constructive feedback. You will be responsible for ensuring our customer standards are delivered, time on site is recorded and that the customers experience of our service is positive. You will be a proactive member of the team, actively learning from customer feedback to improve the service delivery. We have a very clear mission statement, We create clean, safe and attractive communities, a place which our customer can call home.
What you'll bring:
Good understanding of relevant health and safety regulations in an Estates environment
Relevant Grounds Maintenance experience
Knowledge of recording the use of vibration (HAV) when using machines
Excellent customer service and communication skills
Experience of using equipment to maintain green spaces
Positive can-do attitude.
Flexible approach to working hours, particularly in the summertime
Full, clean driving licence and ideally hold a PA01 and PA06 pesticide licence
Knowledge of COSHH law and experience of using mobile devices, such a tablet, is beneficial.
DBS
For this post the successful candidate will need to apply for or be in possession of an Enhanced plus Adult workforce Disclosure Barring Service certificate (DBS) to enable them to work within the team.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.