Tenancy and Property Maintenance Progression Administrator
| Dyddiad hysbysebu: | 28 Ebrill 2026 |
|---|---|
| Cyflog: | £25,000 i £28,000 bob mis |
| Gwybodaeth ychwanegol am y cyflog: | Performance Bonus |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 28 Mai 2026 |
| Lleoliad: | DL17 8AB |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Andrew Marshall Residential Properties Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Tenancy and Property Maintenance Progression Administrator |
Crynodeb
Role: Tenancy & Property Maintenance Progression Administrator
Hours: Part-Time (16–20 hours per week)
Contract: Temporary (3 months), with a clear pathway to Permanent and potentially Full-Time for the right candidate
This is a critical operational role, supporting the full lifecycle of a tenancy — from initial enquiry through to ongoing management and maintenance coordination.
You will operate within a highly systemised environment, utilising CRM platforms, maintenance software (Fixflo), and digital workflows to ensure consistency, compliance, and service excellence.
________________________________________
Our Culture: Process, Precision, and Progress
At Let with AMRP, everything we do is driven by clear processes, documented systems, and continuous refinement.
We provide:
• Structured process manuals and video training
• Defined workflows supported by technology
• A culture that encourages ideas, feedback, and improvement
• A business that actively embraces AI and automation to improve efficiency and service delivery
Your role is not only to follow processes — but to help improve them.
________________________________________
Key Responsibilities
Administrative & Operational Support
• Maintain accurate digital records across CRM systems
• Manage inbound calls and emails, booking appointments via Calendly
• Coordinate viewings, inspections, and tenancy milestones
Tenant & Landlord Liaison
• Act as a key point of contact for tenants
• Support applicants through the onboarding journey
• Keep landlords informed with clear, structured updates
Property Marketing & Lettings Support
• Assist in listing properties across digital platforms
• Monitor enquiry levels and viewing feedback
• Ensure all marketing remains accurate and up to date
Compliance & Documentation
• Monitor and manage safety certification (Gas, EPC, EICR)
• Ensure adherence to lettings legislation and internal compliance standards
• Audit records against licensing and regulatory requirements
Repairs & Maintenance Progression
• Support the management of maintenance through Fixflo
• Liaise with tenants and contractors to coordinate works
• Track job progress, quotations, and completion evidence
• Assist in contractor onboarding and compliance checks
Tenancy Sustainment & Rent Management
• Support rent collection processes in line with company policy
• Communicate with tenants regarding missed payments
• Assist in setting up payment plans and standing orders
• Contribute to tenancy sustainment and retention
________________________________________
What Makes This Role Different
This is not a reactive, traditional admin role.
You will be working within a business that:
• Uses technology and AI to drive efficiency
• Operates with clear systems and accountability
• Focuses on data, process, and performance
• Is committed to delivering outstanding service at scale
________________________________________
Skills & Experience Required
• Previous experience within property or administration (desirable)
• Strong organisational and multitasking ability
• Excellent written and verbal communication
• Confident with Microsoft Office and digital systems
• High attention to detail and accuracy
• Ability to work both independently and within a structured team
________________________________________
The Ideal Candidate
You will be:
• Process-driven and comfortable working within structured systems
• Technologically minded, with an interest in AI and automation
• Proactive, solutions-focused, and highly organised
• Committed to delivering exceptional service
• Open to learning, adapting, and contributing ideas
• Professional, reliable, and detail-oriented
________________________________________
Salary & Benefits (Full-Time Equivalent)
Basic Salary: £25,000 FTE
Bonus Structure:
• £100 per new Let with AMRP instruction (Target: 1 per month)
• £150 per new Sell with AMRP instruction (Target: 1 per month)
• Total Monthly Bonus Target: £250
On Target Earnings: £28,000 FTE
Additional:
• Company profit share (negotiable)
• Clear pathway to full-time employment
• Opportunity to grow within a forward-thinking, tech-led business
________________________________________
Your Opportunity
This role offers more than just a job — it is an opportunity to:
• Be part of a modern, technology-led lettings business
• Work within a company actively embracing AI and innovation
• Contribute to improving systems and processes
• Develop professionally as the business continues to grow
________________________________________
Apply or Learn More
To learn more about Let with AMRP and how we operate, please watch our video introduction below:
My Video Intro:
https://youtu.be/qle7b-W43k8
If you feel aligned with our approach, we invite you to submit a short video application.
In your video, please tell us:
About your background and relevant experience
What interests you about this role and working with AMRP
Your future aspirations and how this opportunity fits into them
This helps us better understand you beyond a CV, and ensures we are the right fit for each other.
My Video Intro –
https://youtu.be/qle7b-W43k8
https://www.facebook.com/LetwithAMRP/posts/pfbid024ovca9rcTBUmZ37Uwvsug7zxU8HTjXbd3JiLjmGP2tEt9NgKsTzFXGSHh4sMoGk6l
Hours: Part-Time (16–20 hours per week)
Contract: Temporary (3 months), with a clear pathway to Permanent and potentially Full-Time for the right candidate
This is a critical operational role, supporting the full lifecycle of a tenancy — from initial enquiry through to ongoing management and maintenance coordination.
You will operate within a highly systemised environment, utilising CRM platforms, maintenance software (Fixflo), and digital workflows to ensure consistency, compliance, and service excellence.
________________________________________
Our Culture: Process, Precision, and Progress
At Let with AMRP, everything we do is driven by clear processes, documented systems, and continuous refinement.
We provide:
• Structured process manuals and video training
• Defined workflows supported by technology
• A culture that encourages ideas, feedback, and improvement
• A business that actively embraces AI and automation to improve efficiency and service delivery
Your role is not only to follow processes — but to help improve them.
________________________________________
Key Responsibilities
Administrative & Operational Support
• Maintain accurate digital records across CRM systems
• Manage inbound calls and emails, booking appointments via Calendly
• Coordinate viewings, inspections, and tenancy milestones
Tenant & Landlord Liaison
• Act as a key point of contact for tenants
• Support applicants through the onboarding journey
• Keep landlords informed with clear, structured updates
Property Marketing & Lettings Support
• Assist in listing properties across digital platforms
• Monitor enquiry levels and viewing feedback
• Ensure all marketing remains accurate and up to date
Compliance & Documentation
• Monitor and manage safety certification (Gas, EPC, EICR)
• Ensure adherence to lettings legislation and internal compliance standards
• Audit records against licensing and regulatory requirements
Repairs & Maintenance Progression
• Support the management of maintenance through Fixflo
• Liaise with tenants and contractors to coordinate works
• Track job progress, quotations, and completion evidence
• Assist in contractor onboarding and compliance checks
Tenancy Sustainment & Rent Management
• Support rent collection processes in line with company policy
• Communicate with tenants regarding missed payments
• Assist in setting up payment plans and standing orders
• Contribute to tenancy sustainment and retention
________________________________________
What Makes This Role Different
This is not a reactive, traditional admin role.
You will be working within a business that:
• Uses technology and AI to drive efficiency
• Operates with clear systems and accountability
• Focuses on data, process, and performance
• Is committed to delivering outstanding service at scale
________________________________________
Skills & Experience Required
• Previous experience within property or administration (desirable)
• Strong organisational and multitasking ability
• Excellent written and verbal communication
• Confident with Microsoft Office and digital systems
• High attention to detail and accuracy
• Ability to work both independently and within a structured team
________________________________________
The Ideal Candidate
You will be:
• Process-driven and comfortable working within structured systems
• Technologically minded, with an interest in AI and automation
• Proactive, solutions-focused, and highly organised
• Committed to delivering exceptional service
• Open to learning, adapting, and contributing ideas
• Professional, reliable, and detail-oriented
________________________________________
Salary & Benefits (Full-Time Equivalent)
Basic Salary: £25,000 FTE
Bonus Structure:
• £100 per new Let with AMRP instruction (Target: 1 per month)
• £150 per new Sell with AMRP instruction (Target: 1 per month)
• Total Monthly Bonus Target: £250
On Target Earnings: £28,000 FTE
Additional:
• Company profit share (negotiable)
• Clear pathway to full-time employment
• Opportunity to grow within a forward-thinking, tech-led business
________________________________________
Your Opportunity
This role offers more than just a job — it is an opportunity to:
• Be part of a modern, technology-led lettings business
• Work within a company actively embracing AI and innovation
• Contribute to improving systems and processes
• Develop professionally as the business continues to grow
________________________________________
Apply or Learn More
To learn more about Let with AMRP and how we operate, please watch our video introduction below:
My Video Intro:
https://youtu.be/qle7b-W43k8
If you feel aligned with our approach, we invite you to submit a short video application.
In your video, please tell us:
About your background and relevant experience
What interests you about this role and working with AMRP
Your future aspirations and how this opportunity fits into them
This helps us better understand you beyond a CV, and ensures we are the right fit for each other.
My Video Intro –
https://youtu.be/qle7b-W43k8
https://www.facebook.com/LetwithAMRP/posts/pfbid024ovca9rcTBUmZ37Uwvsug7zxU8HTjXbd3JiLjmGP2tEt9NgKsTzFXGSHh4sMoGk6l