Dewislen

Shop Supervisor

Manylion swydd
Dyddiad hysbysebu: 27 Ebrill 2026
Oriau: Llawn Amser
Dyddiad cau: 11 Mai 2026
Lleoliad: Witham
Gweithio o bell: Ar y safle yn unig
Cwmni: Home Needs Express ( Sole Trader)
Math o swydd: Parhaol
Cyfeirnod swydd:

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Crynodeb

Job Title: Shop Supervisor

Location: Nisa Local, Witham

Company: Home Needs Express

Salary: £32,000 – £34,000 per annum


Job Overview

Home Needs Express is seeking a reliable and motivated Shop Supervisor to join our busy Nisa Local convenience store in Witham. This role involves supporting the day-to-day running of the store, supervising staff, maintaining excellent customer service standards, and ensuring smooth store operations. The successful candidate will play a key role in driving sales, maintaining stock levels, and ensuring compliance with company procedures.


Responsibilities

* Supervise daily store operations and support the management team
* Lead and motivate staff during shifts to achieve high performance
* Ensure excellent customer service is delivered at all times
* Assist with stock control, replenishment, and merchandising
* Maintain store cleanliness, presentation, and product displays
* Support cash handling, till operations, and end-of-day procedures
* Handle customer queries, complaints, and issues professionally
* Ensure compliance with health & safety, food safety, and company policies
* Monitor staff attendance and punctuality during shifts
* Assist with opening and closing procedures
* Support training of new employees
* Help achieve sales targets and minimise waste/losses

Skills

* Strong leadership and supervisory skills
* Good communication and interpersonal abilities
* Ability to work in a fast-paced retail environment
* Good organisational and time-management skills
* Customer-focused approach
* Problem-solving and decision-making skills
* Basic IT and numeracy skills
* Ability to work flexible shifts, including weekends if required


Qualifications

* GCSEs or equivalent
* Food Hygiene Certificate or relevant retail training preferred
* Health & Safety awareness certificate desirable
* Any supervisory or management-related training is an advantage


Experience

* Previous retail or convenience store experience preferred
* Experience in a supervisory or team leader role desirable
* Knowledge of stock control and cash handling
* Understanding of customer service standards
* Experience working in a fast-paced retail environment
* Knowledge of health & safety and food hygiene standards preferred


Additional Information

* Full-time, permanent role
* Competitive salary: £32,000 – £34,000 per annum
* Opportunity for career progression within a growing business
* Staff training and development provided

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