Revenues Officer
| Dyddiad hysbysebu: | 24 Ebrill 2026 |
|---|---|
| Cyflog: | £25,989 i £28,142 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Mai 2026 |
| Lleoliad: | Ellesmere Port, Cheshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Cheshire West and Chester |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 4485 |
Crynodeb
To assist in the efficient delivery of the Council Tax and Business Rates Services in line with legislation and Council policy. To maintain a high standard of customer care whilst ensuring collection targets can be achieved.
The Council Tax Team are responsible for billing and collecting Council Tax, ensuring residents are billed accurately and that payments are made on time.
We are recruiting to a new Pre-Recovery Team, focused on taking a different approach to recovery - engaging with customers earlier, having better conversations, and preventing accounts from escalating.
About the role:
This is a new and exciting opportunity to be part of a team that is focused on making a real difference.
Reporting to the Council Tax Supervisor, you will work proactively with customers who have fallen behind with payments, supporting them at an early stage before formal recovery action is taken.
The role will involve:
• Proactively contacting customers who have missed payments
• Identifying vulnerability and offering appropriate support
• Signposting to relevant services where needed
• Taking action to prevent cases progressing to summons and further recovery
This role is about early intervention, problem solving and reducing the need for enforcement, while still ensuring the Council collects what is owed.
About you
We are looking for someone who:
• Has experience in Council Tax or a revenues environment
• Is confident having open and sometimes challenging conversations
• Can balance a supportive approach with the need to collect debt
• Is proactive and solution-focused
• Is motivated by making a difference and improving outcomes for customers
For an informal discussion about the role, please contact Ian Schroder, Senior Local Taxation Officer, ian.schroder@cheshirewestandchester.gov.uk 0151 337 6628 or Sarah Martin, Revenues Supervisor, sarah.martin@cheshirewestandchester.gov.uk 0151 337 4605.
The Council Tax Team are responsible for billing and collecting Council Tax, ensuring residents are billed accurately and that payments are made on time.
We are recruiting to a new Pre-Recovery Team, focused on taking a different approach to recovery - engaging with customers earlier, having better conversations, and preventing accounts from escalating.
About the role:
This is a new and exciting opportunity to be part of a team that is focused on making a real difference.
Reporting to the Council Tax Supervisor, you will work proactively with customers who have fallen behind with payments, supporting them at an early stage before formal recovery action is taken.
The role will involve:
• Proactively contacting customers who have missed payments
• Identifying vulnerability and offering appropriate support
• Signposting to relevant services where needed
• Taking action to prevent cases progressing to summons and further recovery
This role is about early intervention, problem solving and reducing the need for enforcement, while still ensuring the Council collects what is owed.
About you
We are looking for someone who:
• Has experience in Council Tax or a revenues environment
• Is confident having open and sometimes challenging conversations
• Can balance a supportive approach with the need to collect debt
• Is proactive and solution-focused
• Is motivated by making a difference and improving outcomes for customers
For an informal discussion about the role, please contact Ian Schroder, Senior Local Taxation Officer, ian.schroder@cheshirewestandchester.gov.uk 0151 337 6628 or Sarah Martin, Revenues Supervisor, sarah.martin@cheshirewestandchester.gov.uk 0151 337 4605.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.