Facilities Assistant
| Dyddiad hysbysebu: | 22 Ebrill 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Mai 2026 |
| Lleoliad: | Shrewsbury, Shropshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 154570 |
Crynodeb
Facilities Assistant
Contract: Government
Location: Shrewsbury, SY3 8BB
Hours of work: 40
Contract Type: Permanent
We are seeking a Facilities Assistant to work closely with the Assistant Facilities Manager and support all aspects of the Facilities Management service provision.
The role sits within a collaborative team delivering defined outcomes for customers and stakeholders, with specific responsibility for the delivery of services and support for facilities-related projects.
Job Description
We are looking for a customer-focused individual who is comfortable balancing front-of-house duties with administrative and operational responsibilities.
The role includes shared reception desk cover between 8:30am and 4:45pm alongside the Assistant Facilities Managers, as well as active involvement in compliance, audits and day-to-day facilities coordination.
Key Responsibilities
Provide front of house support, welcoming visitors and ensuring they are supported appropriately
Ensure site security procedures are followed at all times
Deliver support services including porterage, meeting room management and managing the FM mailbox
Liaise with the Assistant Facilities Manager, clients and internal stakeholders
Support inductions for new starters, including health & safety and environmental inductions
Log, facilitate and oversee reactive maintenance and planned preventative maintenance (PPM) visits
Support compliance with environmental, HSEQ and security standards, including audits
Provide general administrative support and assist with low to medium risk projects
Professional and Personal Competencies/Qualifications
Strong customer service and customer experience skills
Facilities experience is desirable
Confident communicator with strong written and verbal communication skills
Comfortable taking on responsibility, including involvement in risk assessments
Willing to undertake first aid training
Team player with a proactive and problem-solving approach
Experience working in a fast-paced environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Government
Location: Shrewsbury, SY3 8BB
Hours of work: 40
Contract Type: Permanent
We are seeking a Facilities Assistant to work closely with the Assistant Facilities Manager and support all aspects of the Facilities Management service provision.
The role sits within a collaborative team delivering defined outcomes for customers and stakeholders, with specific responsibility for the delivery of services and support for facilities-related projects.
Job Description
We are looking for a customer-focused individual who is comfortable balancing front-of-house duties with administrative and operational responsibilities.
The role includes shared reception desk cover between 8:30am and 4:45pm alongside the Assistant Facilities Managers, as well as active involvement in compliance, audits and day-to-day facilities coordination.
Key Responsibilities
Provide front of house support, welcoming visitors and ensuring they are supported appropriately
Ensure site security procedures are followed at all times
Deliver support services including porterage, meeting room management and managing the FM mailbox
Liaise with the Assistant Facilities Manager, clients and internal stakeholders
Support inductions for new starters, including health & safety and environmental inductions
Log, facilitate and oversee reactive maintenance and planned preventative maintenance (PPM) visits
Support compliance with environmental, HSEQ and security standards, including audits
Provide general administrative support and assist with low to medium risk projects
Professional and Personal Competencies/Qualifications
Strong customer service and customer experience skills
Facilities experience is desirable
Confident communicator with strong written and verbal communication skills
Comfortable taking on responsibility, including involvement in risk assessments
Willing to undertake first aid training
Team player with a proactive and problem-solving approach
Experience working in a fast-paced environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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