Sterile Services Production Service Manager
| Dyddiad hysbysebu: | 21 Ebrill 2026 |
|---|---|
| Cyflog: | £49,387.00 i £56,515.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £49387.00 - £56515.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Mai 2026 |
| Lleoliad: | Oxford, OX3 9DU |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9321-26-0458 |
Crynodeb
Operational leadership & service delivery Direct daily production activities across washroom, IAP, sterilisation, cooling, release, storage, and dispatch to ensure alignment with demand and SLA/turnaround objectives; proactively manage capacity, staffing, and machine availability. Maintain comprehensive traceability of devices and sets at all stages using departmental information systems; rigorously uphold traceability protocols and recall procedures. Execute contingency and business continuity strategies during downtime and coordinate effective communication with kitting & carting, theatres and clinical stakeholders. Oversee daily and weekly production planning, coordinating staffing, equipment, and workflows across washroom, inspection/assembly/packing (IAP), sterilisation, and dispatch to consistently achieve turnaround targets and right-first-time quality standards. Monitor and control production KPIsincluding sets processed, rework, failed loads, equipment utilisation, and backlogand implement corrective actions as necessary to address performance variances. Schedule downtime, maintenance, and validation periods in collaboration with AP(D)/CP(D) and engineering teams to minimise service disruptions; initiate business continuity procedures when required. Ensure proper segregation and traceability from receipt through dispatch utilising the department's information and track-and-trace systems. Quality management, compliance & audit Support the operation of the Quality Management System (ISO 13485), including SOPs, records, and all controlled documents. Ensure compliance with HTM 0101, MHRA requirements, and internal governance. Coordinate external audits and inspections, escalate issues as needed, and ensure management oversight. Contribute to internal audit schedules and quality assurance testing, address non-conformances, and oversee production practices in line with relevant standards and manufacturer Instruction for Use (IFUs). Manage daily/weekly equipment checks, environmental monitoring, and take corrective action when necessary. Prepare for audits and certification visits, coordinate CAPA responses, and keep accurate, compliant records. People leadership, training & competency Manage Supervisors, Team Leaders, Technicians, and production staff, including recruitment, induction, rostering, appraisals, performance, and conduct. Support the local competency framework; ensure training logs, re-assessment, and CPD comply with IDSc and AHCS standards. Promote a culture of learning, psychological safety, and continuous improvement. Performance, data & information Set and monitor key performance indicators (KPIs), such as instrument/set turnaround times, defects, failed loads, complaints, audit actions, capacity utilisation, and downtime. Produce monthly reports to track and evaluate department performance. Ensure the integrity of the department information system, managing non-conformance, tracking locations, monitoring machine status, and maintaining product recall readiness. Utilise the decontamination IT system to manage workflow, generate performance reports, handle non-conformance issues, and track sets/assets. Governance, risk & incident management Lead investigations of incidents and non-conformance reports, determine root causes, implement corrective or preventive actions, escalate clinical incidents as needed, and update risk register entries. Participate in and contribute to the Decontamination Safety Group (DSG), ensuring board-level awareness and Trust-wide assurance of safety issues. Foster a positive safety culture by keeping risk assessments up-to-dateincluding those for COSHH and manual handlingand ensuring relevant controls are implemented, such as strict enforcement of PPE and hygiene protocols. Direct or support incident reporting and investigation processes, conduct trend analyses, disseminate learning outcomes, and coordinate product holds, recalls, and clinical incident responses with theatres and infection prevention/control teams. Maintain effective document management practices and ensure compliance with standard operating procedures and permits-to-work requirements. Resources & finance Manage delegated budget areas (consumables, test devices, PPE); contribute to budget setting, procurement, and cost improvement plans; ensure safe use/maintenance oversight of complex equipment. Maintain inventory levels for detergents, wraps, indicators and spare parts; evaluate new products and support procurement processes. Stakeholder management & service development Serve as the principal production contact for Oxford Kitting and Carting, theatres and, and other stakeholders; facilitate service reviews, customer feedback processes, and drive continuous improvement initiatives (Lean methodology, flow optimisation, capacity planning). Develop policies with the Quality Manager and implement service modifications extending beyond individual areas, ensuring alignment with NETB/2024/1 and Trust strategy. Act as the primary liaison for Oxford Kitting and Carting, theatres and clinics regarding production status, constraints, and recovery plans; chair or participate in stakeholder meetings and service reviews. Collaborate with scheduling teams, Oxford Kitting and Carting, and theatre staff to coordinate instrument set availability with planned activities; oversee management of loan/set repairs, maintain vendor communication, and ensure compliance with decontamination certification and traceability protocols. Lead and contribute to Continuous Improvement projects (Lean, Six Sigma, 5S) aimed at optimising workflow, reducing variation and rework, and enhancing staff experience. Support business case development, capacity modelling, and future service designincluding integration of new technologies (such as robotics and minimally invasive instruments) and infrastructure upgrades