Dewislen

NOC Manager

Manylion swydd
Dyddiad hysbysebu: 20 Ebrill 2026
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £45,000.00 - £50,000.00 (Depending on experience)
Oriau: Llawn Amser
Dyddiad cau: 20 Mai 2026
Lleoliad: Scunthorpe, DN16 1BD
Cwmni: HBP Systems Ltd
Math o swydd: Parhaol
Cyfeirnod swydd: 16

Gwneud cais am y swydd hon

Crynodeb

Job Advert

Lead. Automate. Protect. Transform.

Are you the kind of leader who thrives where operations, automation, and security meet?

Do you get energy from eliminating noise, building automation at scale, and leading high performing technical teams?

If so, this could be the role for you.





THE OPPORTUNITY




We’re looking for a hands on NOC & SOC Manager to take ownership of our monitoring, automation, and security operations across
multi-client environments.

This isn’t just about running a NOC.

You’ll transform it.

You’ll lead the shift from reactive support to automation first, proactive operations, building a modern NOC/SOC function that
delivers real customer and business outcomes.




What You’ll Lead & Own




Automation First Operations

You will take full ownership of automation across the business, centralising it within the NOC/SOC and removing the burden from
the Service Desk. Your focus will be building scalable, self-healing systems that reduce tickets at source, not just respond to
them.

Advanced Scripting & Engineering at Scale

You’ll design and deploy automation across large environments using PowerShell and modern orchestration tooling. This isn’t basic
scripting; you’ll be operating safely and effectively across thousands of endpoints.

Proactive Monitoring & Signal Quality

You’ll own monitoring strategy end-to-end, improving telemetry, reducing noise, and ensuring alerts drive meaningful action, not
unnecessary tickets.

Security Operations & Response

You’ll lead security operations across SIEM and EDR platforms, owning detection, triage, response, and continuous improvement of
security posture.

Platform Performance & Reliability

You’ll ensure high levels of patch compliance, availability, and infrastructure health across customer environments, from
endpoints to cloud platforms.

Continuous Improvement & Root Cause Elimination

You’ll drive a culture of fixing problems permanently, using trend analysis, automation, and engineering improvements to remove
recurring issues.

Team Leadership & Accountability

You’ll build and lead a high performing team with clear ownership, strong standards, and a focus on outcomes over activity.





WHAT MAKES THIS ROLE DIFFERENT




This role combines:

Operational Leadership (Run)
Owning uptime, SLAs, and service quality across all environments

Engineering Excellence (Build & Improve)
Designing automation, eliminating root causes, and scaling operations

You won’t just manage a function... you’ll engineer it.







Who You Are


YOU’LL THRIVE IF YOU…

* Are automation obsessed and hate repetitive work
* Have strong PowerShell / scripting / automation engineering capability
* Have built or significantly improved a NOC or MSP operations function
* Are comfortable operating at scale (hundreds/thousands of endpoints)
* Can lead teams while staying technically hands on
* Understand the commercial impact of downtime and inefficiency





TECHNICAL BACKGROUND WE’RE LOOKING FOR

You don’t need to tick every box but you should be comfortable operating at this level:

* Strong experience in MSP / multi-client environments
* Deep understanding of NOC operations, monitoring, and incident management
* Hands-on experience with RMM platforms and automation at scale
* Advanced scripting capability (PowerShell essential, Bash beneficial)
* Experience designing automation workflows and integrations (APIs, orchestration tools like Rewst)
* Solid grounding in Microsoft 365, Entra ID, endpoint management, and security tooling
* Exposure to SIEM / EDR and security operations workflows
* Strong understanding of infrastructure, networking, and platform performance




Most importantly: you’ve built, improved, or transformed operations, not just supported them.





CERTIFICATIONS (OR EQUIVALENT EXPERIENCE)

We value capability over certificates, but the following are advantageous:

* MD-102 (Endpoint Management)
* SC-200 / SC-900 (Security Operations / Fundamentals)
* ITIL 4 Foundation
* CCNA / Network+
* Vendor certifications across RMM or security platforms





LEADERSHIP & PEOPLE MANAGEMENT

* Experience managing and developing technical teams in an MSP or operations environment
* Strong in performance management, setting expectations, giving feedback, and addressing underperformance
* Comfortable leading 121s, team structure, and accountability frameworks
* Experience with recruitment, onboarding, and growing team capability
* Confident acting as the senior escalation point during incidents




You can build and lead a high performing team, not just contribute individually.




Why Join Us?

Because this is a visible, high impact leadership role with genuine influence.

You’ll get:

* Own a mission critical function
* Real autonomy to modernise and automate at scale

* Shape what great looks like in a modern MSP
* Work in a business that values engineering, not just support




If you want a role that blends leadership, engineering depth, automation, security, commercial ownership and meaningful impact…

You’re going to love it here.




Additional Information

A full job description is available on request and will be provided to shortlisted candidates.




Apply Now

Ready to Lead the Future of Proactive IT?

If you’re excited about redefining what great NOC & SOC operations look like in an SMB focused MSP, we want to hear from you.




Closing Date: 24th April 2026




We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore
recommend an early application.

Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview
will be contacted.

Gwneud cais am y swydd hon