GP Practice Medical Secretary
| Dyddiad hysbysebu: | 20 Ebrill 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Ebrill 2026 |
| Lleoliad: | Harwood, BL2 3HQ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2090-26-0003 |
Crynodeb
Post: Medical Secretary Location: Harwood Group Practice (Harwood and Tonge Moor sites) Hours: 30 hours per week (Monday Friday) Reporting to: Practice Manager & GP Partners Job Purpose To provide a comprehensive, high-quality secretarial and administrative service to the GPs and health professionals across the Harwood Group Practice. The post-holder will be responsible for ensuring the efficient management of patient referrals, clinical correspondence, and supporting the practices training and audit requirements. Main Duties & Responsibilities 1. Referral Management & Clinical Correspondence Dictation & Typing: Efficiently and accurately typing for referral letters, medical reports, and general correspondence. Urgent Referrals: Prioritise and process 2-Week Wait (2WW) urgent cancer referrals with high accuracy and urgency. e-Referral Service (e-RS): Manage the electronic referral system, ensuring all documents are attached and sent correctly. Ensuring the referral is sent to the correct department, first time to prevent delays to the patient. Chasing Referrals: Actively follow up on outstanding hospital appointments and referral statuses on behalf of patients and clinicians. Advice & Guidance (A&G): Facilitate the Advice and Guidance process between GPs and secondary care consultants. 2. Patient Liaison Enquiries: Serve as the primary point of contact for patients regarding referral queries, providing clear information and managing expectations professionally. Communication: Liaison with hospital departments, consultants' secretaries, and insurance companies to resolve administrative issues. 3. Meeting Coordination Attendance: Attend practice meetings as required (e.g., clinical, MDT, or administrative meetings). Minuting: Take accurate minutes of meetings and ensure they are transcribed and distributed in a timely manner. 4. Quality Assurance & Audits Referral Audits: Conduct regular audits of referrals to ensure that none have been missed, delayed, or rejected without action. Data Integrity: Ensure all patient information is accurately "read-coded" and updated on the clinical system (EMIS). 5. Training & Development Staff Induction: Provide specialised referral induction training for new staff including GP Trainees (Registrars). Guidance: Act as the "subject matter expert" for secretarial processes within the practice. Medical terminology knowledge is essential for this role.