Study Support Service Manager | University Hospitals Bristol and Weston NHS Foundation Trust

Dyddiad hysbysebu:	16 Ebrill 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£49,387 - £56,515 per annum (FTE) or pro-rata for part time roles
Oriau:	Llawn Amser
Dyddiad cau:	16 Mai 2026
Lleoliad:	Bristol, BS1 2NT
Cwmni:	University Hospitals Bristol and Weston NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	7937846/387-TS7846-CCC

Crynodeb

As a Study Support Service Manager for the NIHR South West Central Regional Research Delivery Network (SWC RRDN), you will assume a key leadership position in the Regional Study Support Service which serves as the cornerstone of the Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability.

As a Study Support Service Manager, you will manage the delivery of critical services across a defined portfolio of specialities and settings, to include both pre-approval and post-approval services. The role will support the implementation and cascade of national strategic direction within the SWC RRDN.

As an organisation we recognise the value of work-life balance. Our team currently works in a hybrid way, with at least 40% of time face-to-face. This may vary

depending on team and organisational need. This role will involve engaging with multiple partners across the region, therefore there will be a requirement to be on site at a variety of locations across our regional geography.

Please note that if you apply for a position with UHBW, you may be contacted via TRAC or via email to ensure you check your TRAC Account and email accounts including junk and spam folders. Please also note the use of AI is monitored and if applicants have used it then they are required to declare this. Our job adverts may close as soon as sufficient applications have been received.
• Act as a main point of contact for sponsors and research delivery sites, providing a consistent and coordinated experience, and proactively supporting in identifying opportunities for capacity and capability development
• Provide strategic support to designated research delivery sites, drawing on and contributing to national network intelligence
• Manage the activities that support study sponsors, funders and investigators to access data and processes to enable them to effectively manage the delivery of their studies and request support from the RDN as required
• Work in collaboration with the Regional Specialty and Setting Leads to facilitate communities of practice and events, encouraging system-level collaboration to solve operational challenges and pursue opportunities for strategic development
• Ensure seamless coordination with other services and functions within the RRDN and across the national network, working with other teams to provide a consistent experience and work as one organisation
• Workload allocation and supervision (with potential for line management) of Study Support Service Facilitators.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

Education and Qualifications

Essential
• Degree
• Evidence of continual professional development

Desirable
• Training in project management

Knowledge and Experience
• Comprehensive understanding of research, the NHS and the wider health and care system including associated responsibilities to the public and patients
• Comprehensive understanding of life science industry’s needs and requirements with regard to health and care research
• High level of understanding of governance and legislative framework for clinical research in the NHS
• Knowledge of national systems, structures and processes for supporting clinical research in NHS and non-NHS settings
• Project management experience, working as part of a team to deliver complex projects involving multiple agencies and individuals to tight deadlines
• Experience of facilitating meetings
• Experience of managing high quality customer centric services
• Experience of managing effective collaborations and partnerships

Skills and Abilities

Essential
• Proven interpersonal skills to work with clinical and management colleagues at all levels across a range of organisations
• Ability to analyse, interpret and present highly complex information
• Strong problem-solving skills, including a proactive approach to identifying and addressing potential future issues
• Excellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office

Values and Personal Qualities

Essential
• Flexible approach to working and enthusiastic attitude towards challenges
• Meticulous attention to detail, exhibiting thoroughness and efficiency
• Constantly strives for improvement, bringing a 'can do' attitude and seeking out innovation
• Takes a professional approach to all interactions, remaining diplomatic under pressure and fostering a solution-focused environment
• Highly motivated with the ability to lead and inspire others, internally and externally to the organisation
• Promotes inclusion within and beyond the organisation, listening to, involving, respecting and learning from the contribution of others.


This advert closes on Monday 4 May 2026

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