Clerical Assistant – Permanent & Fixed Term
| Dyddiad hysbysebu: | 15 Ebrill 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Grade 3, £25,185 to £25,450 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Mai 2026 |
| Lleoliad: | Isle Of Wight, South East England |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Isle of Wight Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 2026_1787 |
Crynodeb
37 hours per week
2 positions available, 1 x Permanent and 1 x Fixed Term (contract will end June 2028)
This role is office-based; however, it also offers some agile or remote working
The Benefits team is currently seeking two full-time Clerical Assistant to provide essential administrative support across the Housing Benefit and Local Council Tax Support service. This role involves supporting the accurate and timely processing of claims within a busy, customer-focused environment.
Main Responsibilities
As a Clerical Assistant, you will provide administrative and operational support across the Benefits and Local Council Tax Support service, including:
Processing routine correspondence, forms and customer documentation.
Supporting the assessment of Housing Benefit and Local Council Tax Support claims by gathering, checking and verifying required evidence.
Updating and maintaining accurate benefit records and case files.
Handling incoming and outgoing customer calls, emails and written enquiries in a professional manner.
Assisting customers by providing clear guidance on evidence requirements, claim processes and general benefit-related queries.
Signposting customers to appropriate services, teams or external agencies when required.
Carrying out general clerical duties such as indexing, data input, filing and maintaining electronic records.
Supporting the wider team to ensure service standards, performance targets and deadlines are met.
About You
The successful candidate will have:
Strong administrative and organisational skills
Accurate data entry skills and a good eye for detail
Confident verbal and written communication abilities
Basic numeracy skills and the ability to work with financial information
A positive, team-focused approach
The ability to work to deadlines in a busy, performance-driven environment
2 positions available, 1 x Permanent and 1 x Fixed Term (contract will end June 2028)
This role is office-based; however, it also offers some agile or remote working
The Benefits team is currently seeking two full-time Clerical Assistant to provide essential administrative support across the Housing Benefit and Local Council Tax Support service. This role involves supporting the accurate and timely processing of claims within a busy, customer-focused environment.
Main Responsibilities
As a Clerical Assistant, you will provide administrative and operational support across the Benefits and Local Council Tax Support service, including:
Processing routine correspondence, forms and customer documentation.
Supporting the assessment of Housing Benefit and Local Council Tax Support claims by gathering, checking and verifying required evidence.
Updating and maintaining accurate benefit records and case files.
Handling incoming and outgoing customer calls, emails and written enquiries in a professional manner.
Assisting customers by providing clear guidance on evidence requirements, claim processes and general benefit-related queries.
Signposting customers to appropriate services, teams or external agencies when required.
Carrying out general clerical duties such as indexing, data input, filing and maintaining electronic records.
Supporting the wider team to ensure service standards, performance targets and deadlines are met.
About You
The successful candidate will have:
Strong administrative and organisational skills
Accurate data entry skills and a good eye for detail
Confident verbal and written communication abilities
Basic numeracy skills and the ability to work with financial information
A positive, team-focused approach
The ability to work to deadlines in a busy, performance-driven environment
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.