Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Bank Mental Health Ambulance Care Assistant
| Dyddiad hysbysebu: | 14 Ebrill 2026 |
|---|---|
| Cyflog: | £14.00 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 28 Ebrill 2026 |
| Lleoliad: | Colchester, Essex |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | HTG-UK |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | VA178 |
Crynodeb
Who are we?
Therapeutic Response Ambulance Service – part of HTG-UK – is a trauma-informed mental health transport provider championing a compassionate, least-restrictive approach to care. This is your chance to make a meaningful impact every day as part of a specialist team pioneering a new standard in mental health transport across the UK.
What Can You Expect?
You would be joining us in the role a Bank Mental Health Ambulance Care Assistant, delivering a vital service to patients. As a Bank MH ACA with us, you’ll be a comforting presence for individuals in crisis, supporting each person with empathy and respect during their most vulnerable moments.
As part of the Mental Health Ambulance Crew, you’ll ensure safe, compassionate journeys for patients (12+) with complex mental health needs. You’ll drive and assist patients in a specially adapted non-emergency ambulance, supporting individuals who may be in distress or agitated.
Our ethos is trauma-informed, understanding that people with mental health problems are likely to have experienced some adversity in their lives and therefore they deserve to be treated with compassion, sensitivity, dignity and respect in their relationships with professionals.
We are currently offering casual, zero hour positions, with shifts offered and assigned on an as-needed basis. Available shifts may include early mornings, evenings, weekends, and public holidays.
Summary of Main Duties Include
Safely transport patients with mental health challenges, including those in crisis or detained under the Mental Health Act.
Build trust with patients using active listening and compassionate communication.
Follow care plans, risk assessments, and safety protocols.
Use de-escalation techniques to support patients in distress while maintaining their dignity.
Record patient information accurately using digital or paper systems.
Drive and maintain company vehicles in line with policies and procedures.
Maintain a clean, fully equipped vehicle at the start of each shift.
Collaborate with healthcare professionals to ensure high standards of patient care.
What’s in it for you?
£14.00 per hour
Refer a Friend Scheme - Earn up to £500 for each friend you bring on board
Fully Funded Training and Uniform – Kick off your role with two weeks of training, enjoy ongoing mentorship, and receive a full uniform
Flexible Working and Work Life Balance - Freedom to choose shifts that suit your lifestyle
Pension Scheme
Opportunities to Grow and Develop
Engaging Workplace Culture - with regular company updates and employee of the month
We are Looking for Great People Who Are:
Compassionate individuals who can support patients with complex mental health needs.
Calm under pressure with the ability to manage challenging situations.
Excellent communicators with active listening skills.
Physically and mentally capable of meeting the roles demands.
High standards in relation to infection prevention and control.
Willingness to drive and assist with non-emergency transport when needed.
Flexibility for shift work (7-day schedule across mids, afternoons, and evenings).
Able to produce a Full UK Manual Driving Licence, with no more than 6 licence points.
Experienced within in a health or social care setting, specifically with individuals experiencing mental health challenges and within patient transport is desirable but not required.
Experienced with providing compassionate, person-centred care and working with vulnerable individuals.
Commitment to HTG‑UK values: care, respect, diversity, social value, environmental responsibility, and growth.
Our Commitment to Safer Recruitment
Patient safety is our priority. To work for HTG-UK you will need:
Enhanced DBS Check (conducted during onboarding if successful)
Right to Work in the UK
Full UK Manual Driving Licence
Satisfactory Employment and Character References
A Satisfactory Medical Assessment
Successful candidates will also need to successfully complete a two-week mandatory training course on commencement of employment.
Equal Opportunities
The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly – based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.
Safeguarding
The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at HTG-UK are expected to:
Attend mandatory training on Safeguarding children and adults
Ensure they are familiar with their and the organisation’s requirements under relevant legislation
Adhere to all relevant national and local policies, procedures, and professional codes
Report any concerns to the appropriate authority
Maintaining professional boundaries as a Person in a Position of Trust (PiPoT)
Therapeutic Response Ambulance Service – part of HTG-UK – is a trauma-informed mental health transport provider championing a compassionate, least-restrictive approach to care. This is your chance to make a meaningful impact every day as part of a specialist team pioneering a new standard in mental health transport across the UK.
What Can You Expect?
You would be joining us in the role a Bank Mental Health Ambulance Care Assistant, delivering a vital service to patients. As a Bank MH ACA with us, you’ll be a comforting presence for individuals in crisis, supporting each person with empathy and respect during their most vulnerable moments.
As part of the Mental Health Ambulance Crew, you’ll ensure safe, compassionate journeys for patients (12+) with complex mental health needs. You’ll drive and assist patients in a specially adapted non-emergency ambulance, supporting individuals who may be in distress or agitated.
Our ethos is trauma-informed, understanding that people with mental health problems are likely to have experienced some adversity in their lives and therefore they deserve to be treated with compassion, sensitivity, dignity and respect in their relationships with professionals.
We are currently offering casual, zero hour positions, with shifts offered and assigned on an as-needed basis. Available shifts may include early mornings, evenings, weekends, and public holidays.
Summary of Main Duties Include
Safely transport patients with mental health challenges, including those in crisis or detained under the Mental Health Act.
Build trust with patients using active listening and compassionate communication.
Follow care plans, risk assessments, and safety protocols.
Use de-escalation techniques to support patients in distress while maintaining their dignity.
Record patient information accurately using digital or paper systems.
Drive and maintain company vehicles in line with policies and procedures.
Maintain a clean, fully equipped vehicle at the start of each shift.
Collaborate with healthcare professionals to ensure high standards of patient care.
What’s in it for you?
£14.00 per hour
Refer a Friend Scheme - Earn up to £500 for each friend you bring on board
Fully Funded Training and Uniform – Kick off your role with two weeks of training, enjoy ongoing mentorship, and receive a full uniform
Flexible Working and Work Life Balance - Freedom to choose shifts that suit your lifestyle
Pension Scheme
Opportunities to Grow and Develop
Engaging Workplace Culture - with regular company updates and employee of the month
We are Looking for Great People Who Are:
Compassionate individuals who can support patients with complex mental health needs.
Calm under pressure with the ability to manage challenging situations.
Excellent communicators with active listening skills.
Physically and mentally capable of meeting the roles demands.
High standards in relation to infection prevention and control.
Willingness to drive and assist with non-emergency transport when needed.
Flexibility for shift work (7-day schedule across mids, afternoons, and evenings).
Able to produce a Full UK Manual Driving Licence, with no more than 6 licence points.
Experienced within in a health or social care setting, specifically with individuals experiencing mental health challenges and within patient transport is desirable but not required.
Experienced with providing compassionate, person-centred care and working with vulnerable individuals.
Commitment to HTG‑UK values: care, respect, diversity, social value, environmental responsibility, and growth.
Our Commitment to Safer Recruitment
Patient safety is our priority. To work for HTG-UK you will need:
Enhanced DBS Check (conducted during onboarding if successful)
Right to Work in the UK
Full UK Manual Driving Licence
Satisfactory Employment and Character References
A Satisfactory Medical Assessment
Successful candidates will also need to successfully complete a two-week mandatory training course on commencement of employment.
Equal Opportunities
The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly – based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.
Safeguarding
The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at HTG-UK are expected to:
Attend mandatory training on Safeguarding children and adults
Ensure they are familiar with their and the organisation’s requirements under relevant legislation
Adhere to all relevant national and local policies, procedures, and professional codes
Report any concerns to the appropriate authority
Maintaining professional boundaries as a Person in a Position of Trust (PiPoT)