Assistant Facilities Manager
| Dyddiad hysbysebu: | 09 Ebrill 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Mai 2026 |
| Lleoliad: | NG2 5FA |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 153402 |
Crynodeb
Assistant Facilities Manager
Location: Nottingham, NG2 5FA
Hours of work: 40
Contract Type: Permanent
The Assistant Facilities Manager plays a key role in delivering safe, compliant, and customer focused facilities services across site operations. This role supports service delivery, leads frontline teams, and works closely with clients to ensure high standards, smooth operations, and continuous improvement.
Job Description
Reporting to the Regional Facilities Manager, the Assistant Facilities Manager is responsible for the day to day management of facilities services, staff supervision, and statutory compliance. The role ensures operational delivery meets contractual requirements while maintaining excellent client relationships and a safe working environment. You will oversee site based teams, manage compliance activity, and contribute to service improvements across the contract.
Key Responsibilities
- Manage compliance activity including audits, statutory checks, and health and safety documentation
- Act as a key point of contact for clients and attend regular client meetings
- Lead and supervise reception, cleaning, and facilities teams on site
- Line manage two receptionists, a porter, cleaning supervisor, cleaning staff, and the Site Manager
- Manage staff annual leave, sickness absence, and disciplinary processes
- Ensure services are delivered in line with contract standards and procedures
- Support operational planning including rostering and cover arrangements
- Monitor service performance and identify improvement opportunities
- Ensure customer queries and complaints are recorded and resolved appropriately
- Support contract mobilisation and business continuity planning
Professional and Personal Competencies/Qualifications
- Background as a Facilities Coordinator, Office Manager, or similar role
- Strong people management skills with a confident leadership style
- Knowledge of facilities compliance, audits, and statutory requirements
- Ability to manage multiple priorities in a busy environment
- Excellent communication skills with clients and internal teams
- Proactive approach to problem solving and service improvement
- Good organisational and administration skills
- Understanding of health and safety standards and safe systems of work
- Ability to work collaboratively with wider business functions
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Please click on the following link for more information on this role: Job Description
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
Location: Nottingham, NG2 5FA
Hours of work: 40
Contract Type: Permanent
The Assistant Facilities Manager plays a key role in delivering safe, compliant, and customer focused facilities services across site operations. This role supports service delivery, leads frontline teams, and works closely with clients to ensure high standards, smooth operations, and continuous improvement.
Job Description
Reporting to the Regional Facilities Manager, the Assistant Facilities Manager is responsible for the day to day management of facilities services, staff supervision, and statutory compliance. The role ensures operational delivery meets contractual requirements while maintaining excellent client relationships and a safe working environment. You will oversee site based teams, manage compliance activity, and contribute to service improvements across the contract.
Key Responsibilities
- Manage compliance activity including audits, statutory checks, and health and safety documentation
- Act as a key point of contact for clients and attend regular client meetings
- Lead and supervise reception, cleaning, and facilities teams on site
- Line manage two receptionists, a porter, cleaning supervisor, cleaning staff, and the Site Manager
- Manage staff annual leave, sickness absence, and disciplinary processes
- Ensure services are delivered in line with contract standards and procedures
- Support operational planning including rostering and cover arrangements
- Monitor service performance and identify improvement opportunities
- Ensure customer queries and complaints are recorded and resolved appropriately
- Support contract mobilisation and business continuity planning
Professional and Personal Competencies/Qualifications
- Background as a Facilities Coordinator, Office Manager, or similar role
- Strong people management skills with a confident leadership style
- Knowledge of facilities compliance, audits, and statutory requirements
- Ability to manage multiple priorities in a busy environment
- Excellent communication skills with clients and internal teams
- Proactive approach to problem solving and service improvement
- Good organisational and administration skills
- Understanding of health and safety standards and safe systems of work
- Ability to work collaboratively with wider business functions
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Please click on the following link for more information on this role: Job Description
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
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