Administration Service Manager | Central and North West London NHS Foundation Trust

Dyddiad hysbysebu:	01 Ebrill 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£32,073 - £39,043 per annum (pro rata if P/T)
Oriau:	Llawn Amser
Dyddiad cau:	01 Mai 2026
Lleoliad:	Milton Keynes, MK4 4DA
Cwmni:	CNWL NHS Foundation Trust
Math o swydd:	Cytundeb
Cyfeirnod swydd:	7904673/333-D-HJ-1999

Crynodeb

This is an exciting opportunity to develop & progress within your Administrative Career & step onto the Managerial ladder. The Administration Service Manager is responsible for the smooth running of the administrative support required to ensure that clinical healthcare services run efficiently and effectively. The post is multi-faceted. We are seeking a well organised individual who is an effective communicator & proficient in IT. You will be part of a small, cohesive, experienced & supportive Admin Team, well grounded in CNWL values.

The Administration Service Manager is responsible for the smooth running of the administrative support required to ensure that clinical healthcare services run efficiently and effectively. The post holder will manage the healthcare admin team and will oversee key functions such as internal and external appointments, procurement of supplies required for the running of the service, maintenance of IT and the working environment, support for visiting clinicians and that correspondence is dealt with according to local policy. The post holder will also ensure a suitable work environment, meeting health and safety standards both within and around the working spaces occupied by the admin team.

The Admin Team is crucial to the delivery of equitable Healthcare to our patients at Woodhill. We work cohesively with our colleagues in Primary Care, Mental Health, Pharmacy & Addictions and our external partners; including sub-contractors, hospitals & the Prison Service. We have a 'can do' attitude. We take a positive approach to monitoring & improving our service, embodying an approach of 'caring not judging.'

Please note:This vacancy doesnotmeet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you don’t meet the Transitional Provision (above)we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in thePre-Screening Immigrationsection of your application form.

Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit:Skilled Worker visa: Overview - GOV.UK

Oversee & Manage Appointments, to include:

• Ensuring hospital appointments are made as required; acting as a key link between hospital and prison. Maintaining a close link with Security to ensure that arrangements are made to allow patients to be taken to and from hospital for appointments.
• Oversee internal appointment lists ensuring rotas are up to date and waiting lists reviewed regularly.
• Ensuring the PMMS list is produced on a timely basis.
• Ensuring appointment letters for prisoners are printed on a timely basis and delivered to the wings.
• Ensure the back up between SystmOne and P-NOMIS is carried out regularly as agreed in local protocols.

Oversee & Manage Correspondence, to include:
• Ensuring concerns, complaints and compliments are logged, allocated and responded to within timescales, escalating with responsible staff as required.

• Responding to Subject Access Requests for Medical Records within set timescales.
• Ensuring compliance with Information Governance procedures.
• Ensuring correspondence relating to patients is saved onto patient files.

Oversee and Manage Procurement , to include:

• Ensuring purchase orders are submitted via SBS and approved on time.
• Ensuring items are receipted as per local process.
• Ensuring items are stored quickly and correctly.

Oversee and Manage IT & Systems Support , to include:
• Ensuring issues relating to IT or estates are reported and followed up as required.
• Support staff with queries on SystmOne as required.

Supporting the Performance and Administration Manager, to include:
• Providing routine management support for the admin team. This includes regular supervision and taking part in the appraisal process, management of absences and ensuring that training is up to date.
• Preparing reports on admin functions for the Performance & Administration Manager monthly and as required.
• Collation of monthly Escort and Bed watch data .
• Working with colleagues on the development of current and new services and other initiatives and procedures.


This advert closes on Wednesday 8 Apr 2026

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