Dewislen

Internal Account Support

Manylion swydd
Dyddiad hysbysebu: 31 Mawrth 2026
Cyflog: £30,000 i £34,000 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: 22 days hols, bonus, free parking, great benefits
Oriau: Llawn Amser
Dyddiad cau: 30 Ebrill 2026
Lleoliad: Bh12 4TS
Gweithio o bell: Ar y safle yn unig
Cwmni: Aspire Jobs Limited
Math o swydd: Parhaol
Cyfeirnod swydd: IAS

Gwneud cais am y swydd hon

Crynodeb

Location: Poole

Salary: £30-£34k Depending on experience plus bonus

Hours: 8am-5pm Mon-Fri (1 hour for lunch) office based

Benefits:22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, training provided.

Aspire Jobs are working with a well-established and growing FMCG solutions provider who are looking for an experienced Internal Account Support professional to join their growing team.

If you thrive in a busy, customer-focused environment and enjoy problem-solving, coordination, and working as part of a collaborative team—this could be a great fit.

About You

You’ll be someone who:

Has experience in customer service, account support, or order management
Is highly organised with strong attention to detail
Communicates clearly and professionally (written & verbal)
Is confident working across systems (ERP/CRM, Excel, etc.)
Thrives in a fast-paced, ever-changing environment
Takes a proactive, solutions-focused approach
Works well as part of a team and builds strong relationships
Brings resilience and adaptability when plans shift
Job Description

You’ll play a key role in supporting customers across one of their busier divisions, ensuring smooth order processing, resolving queries, and coordinating logistics across a global network.

This is a varied position where no two days look the same—perfect for someone who enjoys juggling priorities and keeping things moving.

Key Responsibilities

Acting as a first point of contact for customer queries via phone and email
Managing and resolving delivery issues and order queries within agreed timeframes
Overseeing order processing from receipt to fulfilment, ensuring accuracy throughout
Coordinating with internal teams and SMEs to resolve product or service queries
Managing shared inboxes and maintaining high response standards
Supporting goods-in processes and working closely with supply chain teams
Booking transport to 3PL locations, including urgent shipments
Preparing export and shipping documentation
Monitoring and reporting on stock levels at 3PL sites
Using ERP/CRM systems, Excel, and Smartsheet to manage data and reporting
If you’re looking for a role where you can make a real difference in a global operation—this is a great opportunity to step in and grow.

Gwneud cais am y swydd hon