Administration Officer
| Dyddiad hysbysebu: | 27 Mawrth 2026 |
|---|---|
| Cyflog: | £26,959 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Ebrill 2026 |
| Lleoliad: | IP12 3NF |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 454803/1 |
Crynodeb
As an administrative officer you will join the District Admin Team to provide a support service to the wider district. This will include a range of tasks, such as financial admin, managing post, answering email enquiries, greeting visitors, and playing a role in general health and safety compliance.
Please see the job description below for more information and details about what we need from you.
Where you’ll work…
You will be based at Rendlesham Forest (Tangham Outstation) but will provide support for the East District as a whole.
As part of your role, you may be required to travel to Santon Downham Office in Thetford for training or team meetings.
The Administrative Officer will carry out the following tasks in accordance with Forestry England procedures and policies. This will involve liaising with district colleagues, customers, suppliers, and national office colleagues, whilst always ensuring a high level of customer service:
- Maintenance of complaints system, logging records, allocating issues, escalating and KPI reporting.
- Responding to calls and visitors in a timely manner, addressing issues raised, ensuring guests sign in, and are greeted in a polite and professional manner.
- Management of the general email accounts, providing timely responses and escalations as required.
- Management of the daily post routines.
- Monitoring and distribution of stationary.
- Control of short-term loan systems for assets to include keys.
- Collation of payment card reader reports, for processing by the Finance Team.
- Daily checks and communication with cleaning contractors ensuring a high standard of cleanliness and attention to detail.
- General administrative duties as needed within the Business Administration Support Team.
- Raising Purchase Orders to support the wider district.
- Raising Sundry Invoices to support the wider district.
- Provision of other administrative support and cover to the wider Business Administration team as needed.
Health and Safety
In accordance with Forestry England procedures and policies critical administration of the following Health and Safety functions will also be required:
- Timely diversion of duty phone and promptly dealing with duty phone calls during office hours.
- Timely response and escalation of lone working phone system.
- PPE ordering and recycling.
- Regular MET office fire checks/ FSI, and circulation of outcomes to the duty staff and for general communications.
- Timely updates of the lone working system, for new starters/leavers and other staff changes.
- Monitoring and maintenance of first aid supplies.
- Management of Driving at Work records including reminders to staff.
- Fire Marshall to include arranging fire drills and alarm testing.
- Checking safety equipment, including the fire alarm, extinguishers, defibrillator and emergency lighting, are in good working order and have in date maintenance checks.
General Duties
- Engagement in training, Continuous Professional Development, and compliance with policy updates.
- Attention to Health and Safety obligations for the team and compliance with mandatory training.
- Encouraging process improvement opportunities, collaborative and team working.
- Maintaining a positive outlook.
- Ensure adherence with Forest England procedures and policies.
- Supporting the wider Finance and Business Team during holidays and unplanned absence.
And any other tasks reasonably requested by your line manager.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd