Deputy Shop Manager (Penarth) - Sundays only
| Dyddiad hysbysebu: | 20 Mawrth 2026 |
|---|---|
| Cyflog: | £5,163 bob blwyddyn |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 06 Ebrill 2026 |
| Lleoliad: | CF64 2AB |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Tŷ Hafan |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1051 |
Crynodeb
We have a fantastic opportunity for an enthusiastic and passionate Deputy Shop Manager, who loves working with people, to work Sundays only (7.5 hours per week).
Located in Penarth our well-established shop is friendly and is at the heart of the local community.
About the shop:
Penarth is one of our largest and busiest shops, located in the heart of this charming seaside town. It enjoys strong, loyal support and has established a solid donor and customer base, making it consistently one of our top-performing locations. The shop team pride themselves on offering competitively priced, high‑quality donations, all beautifully merchandised within this recently refurbished store.
Located close to our hospice, the team are passionate ambassadors for the charity, helping to promote both the shop and our wider work.
The shop is supported by a dedicated and long‑standing volunteer team who care deeply about the shop, the charity and the local community. Their commitment ensures the shop remains welcoming, well presented, and a positive destination for all who visit.
Trading hours: Monday to Saturday: 9am–5pm Sunday: 10am-4pm
About the role:
As a Deputy Shop Manager on Sundays, you'll be a key holder, responsible for opnening and closing the store. You'll also support the Shop Manager to maximise the income and contribution of the shop, by meeting agreed KPIs and overseeing all aspects of day‑to‑day operations, including stock management, visual merchandising, Gift Aid processes, maintaining excellent shop standards and delivering excellent customer service.
The role involves leading and developing a team of staff and volunteers and ensuring procedural compliance, while promoting Tŷ Hafan’s values and acting as an ambassador within the local community. The Deputy Shop Manager also contributes to wider charity initiatives, maintains strong communication with central teams, and supports the organisation’s income‑generation goals by ensuring a commercially effective, safe, and welcoming shop environment.
About you:
We are looking for someone with retail or customer facing experience who is able to support the Shop Manager in delivering targets and objectives. You will be able to demonstrate commercial awareness, strong organisation skills, a drive to provide excellent service and share responsibility for the performance of the shop.
You enjoy working with people and can quickly build positive relationships and demonstrate compassion for customers, volunteers, colleagues, and the local community. You’re personable, professional and bring warmth and enthusiasm to every interaction.
As well as supporting the Shop Manager with the day to day running of the store, you will lead by example and motivate and grow the volunteer team who are crucial in supporting in the running of the shop, and help create a positive, inclusive and fun team culture.
You have a keen eye for detail and a natural flair for creating an inviting, commercial shop floor. You’re comfortable working at pace, managing multiple tasks, and adapting to the needs of the day - whether that’s supporting volunteers, helping to move and process stock, or stepping onto the till to drive sales and Gift Aid.
You’re flexible, reliable and ready to take ownership when needed - confident in making decisions, following procedures, and keeping the shop safe, compliant and running smoothly. You’re also passionate about the role charity retail plays in sustainability, community engagement and raising vital funds.
You will also be required to work occasionally on a weekday to undertake training, attend team meetings, or participate in the annual staff conference. Advance notice will be provided for such occasions.
The benefits of working for Tŷ Hafan include:
Group Personal Pension Scheme with an employer contribution of 5%
Annual holiday entitlement of 25 days (rising to 27 with service) ,plus Bank Holidays (based on FTE).
Life Assurance (Death in Service benefit)
A comprehensive induction plan and learning and development opportunities
Employee assistance program, which provides a range of free services including counselling, financial and legal support
Unlimited access to a 24/7 online GP as well as a range of other health experts
Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
Cycle to work scheme, technology and mobile phone benefit
Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop).
Retail bonus scheme (subject to Shop Performance)
To apply, please visit: https://careers.tyhafan.org/vacancy/deputy-shop-manager-penarth---sundays-only-607731.html
Please note this role is subject to the outcome of an Enhanced DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
In this role, you will at times have sole responsibility for the running of the store, which will involve lone working. We also sell age restricted goods. Due to this, unfortunately, we are unable to recruit anyone for this role who is under the age of 18.
Located in Penarth our well-established shop is friendly and is at the heart of the local community.
About the shop:
Penarth is one of our largest and busiest shops, located in the heart of this charming seaside town. It enjoys strong, loyal support and has established a solid donor and customer base, making it consistently one of our top-performing locations. The shop team pride themselves on offering competitively priced, high‑quality donations, all beautifully merchandised within this recently refurbished store.
Located close to our hospice, the team are passionate ambassadors for the charity, helping to promote both the shop and our wider work.
The shop is supported by a dedicated and long‑standing volunteer team who care deeply about the shop, the charity and the local community. Their commitment ensures the shop remains welcoming, well presented, and a positive destination for all who visit.
Trading hours: Monday to Saturday: 9am–5pm Sunday: 10am-4pm
About the role:
As a Deputy Shop Manager on Sundays, you'll be a key holder, responsible for opnening and closing the store. You'll also support the Shop Manager to maximise the income and contribution of the shop, by meeting agreed KPIs and overseeing all aspects of day‑to‑day operations, including stock management, visual merchandising, Gift Aid processes, maintaining excellent shop standards and delivering excellent customer service.
The role involves leading and developing a team of staff and volunteers and ensuring procedural compliance, while promoting Tŷ Hafan’s values and acting as an ambassador within the local community. The Deputy Shop Manager also contributes to wider charity initiatives, maintains strong communication with central teams, and supports the organisation’s income‑generation goals by ensuring a commercially effective, safe, and welcoming shop environment.
About you:
We are looking for someone with retail or customer facing experience who is able to support the Shop Manager in delivering targets and objectives. You will be able to demonstrate commercial awareness, strong organisation skills, a drive to provide excellent service and share responsibility for the performance of the shop.
You enjoy working with people and can quickly build positive relationships and demonstrate compassion for customers, volunteers, colleagues, and the local community. You’re personable, professional and bring warmth and enthusiasm to every interaction.
As well as supporting the Shop Manager with the day to day running of the store, you will lead by example and motivate and grow the volunteer team who are crucial in supporting in the running of the shop, and help create a positive, inclusive and fun team culture.
You have a keen eye for detail and a natural flair for creating an inviting, commercial shop floor. You’re comfortable working at pace, managing multiple tasks, and adapting to the needs of the day - whether that’s supporting volunteers, helping to move and process stock, or stepping onto the till to drive sales and Gift Aid.
You’re flexible, reliable and ready to take ownership when needed - confident in making decisions, following procedures, and keeping the shop safe, compliant and running smoothly. You’re also passionate about the role charity retail plays in sustainability, community engagement and raising vital funds.
You will also be required to work occasionally on a weekday to undertake training, attend team meetings, or participate in the annual staff conference. Advance notice will be provided for such occasions.
The benefits of working for Tŷ Hafan include:
Group Personal Pension Scheme with an employer contribution of 5%
Annual holiday entitlement of 25 days (rising to 27 with service) ,plus Bank Holidays (based on FTE).
Life Assurance (Death in Service benefit)
A comprehensive induction plan and learning and development opportunities
Employee assistance program, which provides a range of free services including counselling, financial and legal support
Unlimited access to a 24/7 online GP as well as a range of other health experts
Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
Cycle to work scheme, technology and mobile phone benefit
Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop).
Retail bonus scheme (subject to Shop Performance)
To apply, please visit: https://careers.tyhafan.org/vacancy/deputy-shop-manager-penarth---sundays-only-607731.html
Please note this role is subject to the outcome of an Enhanced DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
In this role, you will at times have sole responsibility for the running of the store, which will involve lone working. We also sell age restricted goods. Due to this, unfortunately, we are unable to recruit anyone for this role who is under the age of 18.