Food Account Manager
| Dyddiad hysbysebu: | 19 Mawrth 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 18 Ebrill 2026 |
| Lleoliad: | SW1A 2AS |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 153377 |
Crynodeb
Food Account Manager
Contract: Government
Location: London, SW1A 2AS (with regional travel)
Hours of work: 40
Contract Type: Permanent
We are seeking a highly skilled Food Account Manager to lead the delivery of food service operations across government buildings, including staff restaurants, retail food outlets, café bars and other catering environments.
This role requires a hands-on leader with a strong operational and financial background, capable of driving standards, managing multi-site teams and ensuring high levels of client satisfaction.
Job Description
We are looking for a professional who can balance strategic direction with day-to-day operational oversight, ensuring resilience, compliance and continual improvement across all catering services.
As this position works within government environments, the successful applicant will be required to hold (or be eligible to obtain) SC Clearance.
Key Responsibilities
Plan, allocate and monitor the work of self and team to ensure targets are met and quality standards are exceeded across all contracts.
Manage the operational and financial performance of contracts within remit, ensuring strong P&L control and driving profitability.
Work closely with Key Account Managers, the Key Account Director and cross-functional departments to deliver successful food service operations.
Lead, motivate and support teams to carry out their tasks efficiently and effectively across multiple sites.
Ensure full compliance with policies and procedures related to recruitment, absence management and disciplinary processes.
Oversee the ongoing development of supervisors, operatives and wider teams, establishing succession plans for key roles.
Build, maintain and enhance effective working relationships with clients at all appropriate levels.
Provide strategic leadership across dual-function services, ensuring operational integration and resilience planning.
Develop and oversee safe systems of work, ensuring full compliance with all health & safety legislation.
Manage and matrix-lead teams, providing mentorship, performance oversight and professional development.
Professional and Personal Competencies/Qualifications
Strong food background, ideally within retail catering, staff restaurants, café bars or similar environments.
Experience working within government buildings, with existing SC Clearance or eligibility to obtain it.
Strong financial acumen with proven ability to manage food cost, P&L and drive profit.
Excellent leadership and people-management skills with experience leading multi-site teams.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Government
Location: London, SW1A 2AS (with regional travel)
Hours of work: 40
Contract Type: Permanent
We are seeking a highly skilled Food Account Manager to lead the delivery of food service operations across government buildings, including staff restaurants, retail food outlets, café bars and other catering environments.
This role requires a hands-on leader with a strong operational and financial background, capable of driving standards, managing multi-site teams and ensuring high levels of client satisfaction.
Job Description
We are looking for a professional who can balance strategic direction with day-to-day operational oversight, ensuring resilience, compliance and continual improvement across all catering services.
As this position works within government environments, the successful applicant will be required to hold (or be eligible to obtain) SC Clearance.
Key Responsibilities
Plan, allocate and monitor the work of self and team to ensure targets are met and quality standards are exceeded across all contracts.
Manage the operational and financial performance of contracts within remit, ensuring strong P&L control and driving profitability.
Work closely with Key Account Managers, the Key Account Director and cross-functional departments to deliver successful food service operations.
Lead, motivate and support teams to carry out their tasks efficiently and effectively across multiple sites.
Ensure full compliance with policies and procedures related to recruitment, absence management and disciplinary processes.
Oversee the ongoing development of supervisors, operatives and wider teams, establishing succession plans for key roles.
Build, maintain and enhance effective working relationships with clients at all appropriate levels.
Provide strategic leadership across dual-function services, ensuring operational integration and resilience planning.
Develop and oversee safe systems of work, ensuring full compliance with all health & safety legislation.
Manage and matrix-lead teams, providing mentorship, performance oversight and professional development.
Professional and Personal Competencies/Qualifications
Strong food background, ideally within retail catering, staff restaurants, café bars or similar environments.
Experience working within government buildings, with existing SC Clearance or eligibility to obtain it.
Strong financial acumen with proven ability to manage food cost, P&L and drive profit.
Excellent leadership and people-management skills with experience leading multi-site teams.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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