Assistant Practice Manager
| Dyddiad hysbysebu: | 18 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Ebrill 2026 |
| Lleoliad: | Hitchin, SG54HB |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A5985-26-0013 |
Crynodeb
The Assistant Practice Manager will support the Practice Manager in the effective day-to-day operational management of the practice across both sites. The role is integral to ensuring the smooth running of services, supporting staff, and maintaining high standards of patient care. The post holder will oversee administrative functions, support HR processes, ensure practice policies are up to date and compliant, and contribute to service development and quality improvement initiatives. This is a varied and fast-paced role requiring strong organisational, communication, and problem-solving skills. Key ResponsibilitiesOperational Management Support the coordination of day-to-day practice operations across both sites Ensure efficient administrative systems and processes are in place Monitor workflows and identify areas for improvement Support the delivery of high-quality, patient-centred services Deputise for the Practice Manager when required HR and Staff Management Support and oversee HR processes including recruitment, onboarding, and induction Maintain accurate staff records in line with employment and data protection regulations Assist with staff rotas, annual leave, and absence management Support staff performance processes, including appraisals and training coordination Act as a point of contact for staff queries and provide general HR support Policy and Compliance Support the development, review, and implementation of practice policies and procedures Ensure compliance with current regulations and guidance from NHS England and other relevant bodies Assist in preparing for inspections and maintaining regulatory standards (e.g. CQC requirements) Support audit, governance, and risk management processes Administrative Oversight Oversee administrative functions to ensure efficiency and effectiveness Ensure accurate data entry, record keeping, and use of clinical systems Support document management and internal communication systems Help drive improvements in administrative workflows Service Development & Quality Improvement Support the implementation of new services and initiatives Contribute to quality improvement projects and performance targets Monitor and support achievement of key performance indicators Identify operational issues and implement solutions Communication & Team Working Promote effective communication across all departments Work collaboratively with clinical and non-clinical teams Support team meetings and practice communications Build positive working relationships with internal and external stakeholders Health & Safety / Governance Ensure compliance with health and safety policies Support infection prevention and control measures Report incidents, risks, and concerns in line with practice procedures Maintain awareness of safeguarding policies and procedures Confidentiality The post holder must maintain strict confidentiality in all aspects of patient, staff, and organisational information, in accordance with data protection legislation. Flexibility The post holder may be required to undertake additional duties appropriate to the role, as requested by the Practice Manager or GP Partners.