EUC Engineer | Buckinghamshire Healthcare NHS Trust
| Dyddiad hysbysebu: | 02 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £31,049 - £37,796 per annum pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 17 Ebrill 2026 |
| Lleoliad: | Amersham, HP7 0JD |
| Cwmni: | Buckinghamshire Healthcare Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7671042/434-C7671042 |
Crynodeb
The EUC Desktop Engineer role reports to the EUC Desktop Manager and is responsible for providing proximity-based support for the Buckinghamshire Healthcare NHS Trust end user computing estate. A motivated and dynamic individual is required to join a progressive team supporting the offices, clinics and hospitals that fall under the Buckinghamshire Healthcare NHS Trust.
· Drive high levels of customer service and satisfaction.
· Manage Incidents and Service Requests assigned via the Service Desk toolset, ensuring SLA and KPI compliance.
· Provide effective Problem management through trend analysis and investigation.
· Provide remote and hands-on support for all end user computing software and devices deployed by the Trust.
· Ensure excellent verbal and written communications are applied at all times.
· Build, install, troubleshoot and repair software and hardware issues related to desktop/laptop and mobile devices.
· Provide technical support for the Trust’s healthcare applications.
· Ensure appropriate and up-to-date documentation is maintained at all times.
· Adhere to the Trust’s internal processes and procedures.
· Flexibility to travel and move equipment between the Trust’s sites.
· Complete desk and equipment moves.
· Assist colleagues and drive positive team work.
· Identify areas of improvement.
· Act as resource for Projects when required including out of hours support.
· Action and complete any other tasks assigned by your manager.
· To be part of the department on-call rota where appropriate to provide out of hours support for key systems and infrastructure
· To be available to support emergency planning, disaster recovery and business continuity processes
· Patching network points/Assist network team when required
Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
This advert closes on Wednesday 1 Apr 2026