Clinical Quality Manager
| Dyddiad hysbysebu: | 18 Mawrth 2026 |
|---|---|
| Cyflog: | £55,690.00 i £62,682.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £55690.00 - £62682.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Ebrill 2026 |
| Lleoliad: | Plymouth, PL6 8DH |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9216-26-0439 |
Crynodeb
Clinical Leadership 1. Establish effective relationships with PALS and the Complaints team encouraging staff in the proactive resolution of concerns. Support adherence to the target time for complaints resolution. Ensure that actions arising from patients concerns are feedback and progressed. 2. Provide guidance, support and leadership to all staff across the Division with regard to Risk Management and Clinical Governance issues and management of the risk & incident reporting system across the Division. 3. Take responsibility for co-coordinating the Divisional day to day risk & incident management process. Coordinate and facilitate Risk & Incident Meetings within the Division in line with the relevant Terms of Reference. 4. Co-ordinate and provide leadership and support for investigations that occur across the Division, ensuring that subsequent action plans are implemented and evidence base is available to ensure lessons are learnt. 5. Responsible for providing advice on risk & incidents, which will include the delivery of training. Teach and train staff in risk & Incident management techniques. 6. Investigate and follow up actions from incident reports, utilising the Patient Safety Incident Response Framework. This may on occasion include acting as the lead investigator for a Learning Response. 7. To deputise for the Divisional Quality Lead at Divisional meetings. 8. To ensure that mortality and morbidity reviews are undertaken across the service lines with the identification of deaths and completion of SJRs where appropriate and to provide support and facilitate any shared learning, innovation and improvements. 9. To ensure that audit is embedded in everyday practice and that a multi-disciplinary approach is actively encouraged. 10. Co-ordinate and/or prepare the appropriate reports for trust meetings in line with the reporting schedule for the Division. 11. Act as a positive change agent and role model, identifying and initiating changes as required enhancing service provision. 12. To be highly visible, accessible and approachable leader to staff, patients, carers, families and to the public, ensuring that open channels of communication are created and sustained, always aiming to improve quality and the patient experience. 13. To identify and co-ordinate opportunities for patient and public involvement and engagement in service development, leading where appropriate. To assist the Division in improving the patient experience, acting on report recommendations and action plans. 14. Ensure good communication both verbally and via formal documentation with all members of the multidisciplinary clinical/management team. 15. Maintain own clinical competence and active NMC/HCPC registration, undertaking clinical activity as required. 16. Lead on the development and implementation of the ward/unit/department assurance programme portfolios. For further details please see the attached JD & PS