Systems Support Analyst
| Dyddiad hysbysebu: | 18 Mawrth 2026 |
|---|---|
| Cyflog: | £36,363 i £38,220 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Ebrill 2026 |
| Lleoliad: | Ipswich, Suffolk |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Ipswich Borough Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | REQ01134 |
Crynodeb
Feel like a new challenge and expanding your systems skill, then join us at Ipswich Borough Council. We are looking for somebody with proven systems support experience to join our busy Public Protection and Housing team. This is a hybrid role with two days per week required in our Ipswich office.
As a Systems Support Analyst, your main responsibilities will be to improve and support the business applications of the organisation. Your day-to-day duties will include working on the improvement of business systems, systems reporting, system testing and the implementation of newly procured systems. You will also provide 2nd line application support and liaise with third party suppliers.
Demonstrable project and change management experience
Excellent SQL skills
MS Office, including strong Excel skills – pivot tables, VLOOKUP, conditional formatting and Power Query
Power BI
Business Objects
Crystal Reporting
Experience with Social Housing software would be highly desirable
Hours of work are 37 per week, Monday to Friday.
This is a hybrid working role (a minimum of 2 days per week working in the office).
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Yvonne Wilson at yvonne.wilson@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Interviews will be held on w/c 27 April 26
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
As a Systems Support Analyst, your main responsibilities will be to improve and support the business applications of the organisation. Your day-to-day duties will include working on the improvement of business systems, systems reporting, system testing and the implementation of newly procured systems. You will also provide 2nd line application support and liaise with third party suppliers.
Demonstrable project and change management experience
Excellent SQL skills
MS Office, including strong Excel skills – pivot tables, VLOOKUP, conditional formatting and Power Query
Power BI
Business Objects
Crystal Reporting
Experience with Social Housing software would be highly desirable
Hours of work are 37 per week, Monday to Friday.
This is a hybrid working role (a minimum of 2 days per week working in the office).
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Yvonne Wilson at yvonne.wilson@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Interviews will be held on w/c 27 April 26
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.