Home Ownership Specialists x2
| Dyddiad hysbysebu: | 18 Mawrth 2026 |
|---|---|
| Cyflog: | £32,022 i £37,104 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Mawrth 2026 |
| Lleoliad: | Norwich, Norfolk |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Clarion Housing Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | R0019248 |
Crynodeb
Location: Hybrid/Broadland Business Park, Norwich
Salary: £32,022 - £37,104 per annum
Hours: Full Time - 36 per week
Contract Type: Permanent
Are you looking for a varied and customer-focused role in Social Housing? If so, we could have just the right opportunity for you!
Are you an experienced housing professional with a passion for delivering outstanding customer service? We're looking for two Home Ownership Specialists to join our friendly and dedicated team in Norwich.
As part of our Home Ownership Team, you’ll play a vital role in delivering a compliant, customer-focused service to our homeowners. You’ll be responsible for managing a variety of home ownership processes, coordinating cases, working with colleagues across the business and other stakeholders, and ensuring a smooth and efficient experience for Clarion customers.
Candidates should have experience in leasehold management, be confident in reviewing and interpreting leases, and have an awareness of Section 20 and QLTA consultations and the relevant legislation for this delivery area. We are also looking for candidates who can help lead on our permission requests from our homeowners, including subletting and major alterations.
Customer service is key in this role, and we’d love to hear from you if you have a strong track record in delivering high-quality service and first-rate communication skills. You need to be able to adapt well and be confident in dealing with difficult situations. You’ll work closely with both internal colleagues and external stakeholders to deliver results that truly make a difference.
We’re especially keen to hear from individuals with a strategic mindset and a strong awareness of the broader issues impacting the home ownership sector. In terms of experience, a housing or property management background is essential, along with GCSE Maths and English Grade C or equivalent and proficiency in MS Office packages.
We’re looking for someone with expertise in leasehold management and legislation, and if you’re passionate about making a positive impact and thriving in a dynamic, customer-led environment, we’d love to hear from you.
As you can imagine, the full job description includes lots more detail, so please check it out before applying.
Closing Date: Wednesday 25th March 2026 at midnight.
Interviews will be held week commencing 13th April 2026.
This is a hybrid role with a base location at our office in Norwich. Candidates will be expected to work from the office at least 4 days a week during the training period, then 2 days a week after.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This vacancy may close without notice.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Salary: £32,022 - £37,104 per annum
Hours: Full Time - 36 per week
Contract Type: Permanent
Are you looking for a varied and customer-focused role in Social Housing? If so, we could have just the right opportunity for you!
Are you an experienced housing professional with a passion for delivering outstanding customer service? We're looking for two Home Ownership Specialists to join our friendly and dedicated team in Norwich.
As part of our Home Ownership Team, you’ll play a vital role in delivering a compliant, customer-focused service to our homeowners. You’ll be responsible for managing a variety of home ownership processes, coordinating cases, working with colleagues across the business and other stakeholders, and ensuring a smooth and efficient experience for Clarion customers.
Candidates should have experience in leasehold management, be confident in reviewing and interpreting leases, and have an awareness of Section 20 and QLTA consultations and the relevant legislation for this delivery area. We are also looking for candidates who can help lead on our permission requests from our homeowners, including subletting and major alterations.
Customer service is key in this role, and we’d love to hear from you if you have a strong track record in delivering high-quality service and first-rate communication skills. You need to be able to adapt well and be confident in dealing with difficult situations. You’ll work closely with both internal colleagues and external stakeholders to deliver results that truly make a difference.
We’re especially keen to hear from individuals with a strategic mindset and a strong awareness of the broader issues impacting the home ownership sector. In terms of experience, a housing or property management background is essential, along with GCSE Maths and English Grade C or equivalent and proficiency in MS Office packages.
We’re looking for someone with expertise in leasehold management and legislation, and if you’re passionate about making a positive impact and thriving in a dynamic, customer-led environment, we’d love to hear from you.
As you can imagine, the full job description includes lots more detail, so please check it out before applying.
Closing Date: Wednesday 25th March 2026 at midnight.
Interviews will be held week commencing 13th April 2026.
This is a hybrid role with a base location at our office in Norwich. Candidates will be expected to work from the office at least 4 days a week during the training period, then 2 days a week after.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This vacancy may close without notice.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
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