Regional Operations Manager
| Dyddiad hysbysebu: | 17 Mawrth 2026 |
|---|---|
| Cyflog: | £66,691 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Ebrill 2026 |
| Lleoliad: | York, Yorkshire, YO26 |
| Cwmni: | Mencap |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 59463023 |
Crynodeb
Regional Operations Manager
Full-time | Permanent | 37.5 hours per week
Are you an inspiring leader who thrives on driving performance, empowering teams, and delivering high‑quality services that truly change lives? If so, this is the opportunity for you.
We’re looking for a Regional Operations Manager to join our management team in the north-east area of England and play a pivotal role in shaping the future of support for people with a learning disability.
About the Role
As a Regional Operations Manager, you’ll take full accountability for the performance, quality, and overall success of services across your region. Using data-driven insights, you’ll ensure services are operating to the highest standard, spotting risks early, taking decisive action, and building a culture where honesty, achievement and continuous improvement thrive.
Your leadership will empower your teams to recognise challenges, act with confidence, and continually strive for excellence. You’ll be central to delivering Mencap’s Big Plan and PS strategy by:
- Championing a proactive, inclusive, and person‑centred culture
- Coaching managers and teams to be confident, independent leaders
- Ensuring the people we support are active, valued members of their communities
- Protecting and growing existing contracts
- Developing plans to maximise occupancy and service impact
- Working alongside Directors and Business Development colleagues to shape exciting new opportunities across the region
What We’re Looking For
You will be a confident communicator, strong decision‑maker, and someone who thrives in a dynamic, multi‑stakeholder environment. You’ll bring:
- Proven ability to influence at all levels
- Excellent planning, leadership and organisational skills
- Finance Management
- Experience in the Health and Social Care sector
- Strong IT and business administration capabilities
- Deep understanding of the rights, needs and lived experiences of people with a learning disability
- A values‑driven approach that reflects what we stand for:
Passionate. Inclusive. Brave. Positive. Kind.
Most of all, you’ll bring enthusiasm and the drive to make a meaningful difference.
Key Dates
- Applications close: 5pm, Friday 3 April 2026
- Interviews: Scheduled for 14 April 2026 (TBC)
If you’re ready to lead with purpose and help shape the future of support across the region, we’d love to hear from you.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service-related sick pay when 6-month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long-term sickness
- Loans for debt consolidation, bikes, computers, and phones when you have been with us for 6 months
- Interest free season ticket loans
- Discounts and cashback from 3% to 30% at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Quarterly award scheme and recognition at every 5 years through our YouRock program
- Access to award winning training and development
*T&C's apply based on contract
About Mencap
Strong leadership is key to the success of our services. We have developed an exciting leadership approach at Mencap that we call Our Leadership Way. We want to recruit leaders who can demonstrate they have the potential to excel within this framework. In return, we are committed to developing your potential even further.
At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.
Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader, and activist.
You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more. With us, it is never ‘just a job’.
In return for your hard work and passion, we can give you real meaning and purpose in your work.
Full-time | Permanent | 37.5 hours per week
Are you an inspiring leader who thrives on driving performance, empowering teams, and delivering high‑quality services that truly change lives? If so, this is the opportunity for you.
We’re looking for a Regional Operations Manager to join our management team in the north-east area of England and play a pivotal role in shaping the future of support for people with a learning disability.
About the Role
As a Regional Operations Manager, you’ll take full accountability for the performance, quality, and overall success of services across your region. Using data-driven insights, you’ll ensure services are operating to the highest standard, spotting risks early, taking decisive action, and building a culture where honesty, achievement and continuous improvement thrive.
Your leadership will empower your teams to recognise challenges, act with confidence, and continually strive for excellence. You’ll be central to delivering Mencap’s Big Plan and PS strategy by:
- Championing a proactive, inclusive, and person‑centred culture
- Coaching managers and teams to be confident, independent leaders
- Ensuring the people we support are active, valued members of their communities
- Protecting and growing existing contracts
- Developing plans to maximise occupancy and service impact
- Working alongside Directors and Business Development colleagues to shape exciting new opportunities across the region
What We’re Looking For
You will be a confident communicator, strong decision‑maker, and someone who thrives in a dynamic, multi‑stakeholder environment. You’ll bring:
- Proven ability to influence at all levels
- Excellent planning, leadership and organisational skills
- Finance Management
- Experience in the Health and Social Care sector
- Strong IT and business administration capabilities
- Deep understanding of the rights, needs and lived experiences of people with a learning disability
- A values‑driven approach that reflects what we stand for:
Passionate. Inclusive. Brave. Positive. Kind.
Most of all, you’ll bring enthusiasm and the drive to make a meaningful difference.
Key Dates
- Applications close: 5pm, Friday 3 April 2026
- Interviews: Scheduled for 14 April 2026 (TBC)
If you’re ready to lead with purpose and help shape the future of support across the region, we’d love to hear from you.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service-related sick pay when 6-month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long-term sickness
- Loans for debt consolidation, bikes, computers, and phones when you have been with us for 6 months
- Interest free season ticket loans
- Discounts and cashback from 3% to 30% at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Quarterly award scheme and recognition at every 5 years through our YouRock program
- Access to award winning training and development
*T&C's apply based on contract
About Mencap
Strong leadership is key to the success of our services. We have developed an exciting leadership approach at Mencap that we call Our Leadership Way. We want to recruit leaders who can demonstrate they have the potential to excel within this framework. In return, we are committed to developing your potential even further.
At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.
Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader, and activist.
You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more. With us, it is never ‘just a job’.
In return for your hard work and passion, we can give you real meaning and purpose in your work.
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