IT Support Technician 2
| Dyddiad hysbysebu: | 17 Mawrth 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Mawrth 2026 |
| Lleoliad: | Birmingham, West Midlands, B32RB |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 4780526_1773749511 |
Crynodeb
Join a leading independent technology and services provider as a Technician 2!
Job Overview:To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings
Rate£19.34/Hr through UMB£14.90/Hr through basic PAYE£16.92/Hr through Premium PAYE
LocationAccelerator Birmingham: 2 St Philips Place, Birmingham B32RB
ContractUntil 23rd May
Timings: Monday - Friday working hours 09:00 - 05:30
Job Description
- Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting)
- Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
- Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
- Share tips and best practices for effective use of Teams
- Encourage engagement and confidence in using Teams for daily work
- Record all assistance provided to colleagues
Skills & Experience
- Strong knowledge of Microsoft Teams features and functionality
- Ability to communicate clearly and educate users in a friendly, non-technical way
- Familiarity with Zoom to explain migration differences
- Comfortable presenting and engaging with both in-person and remote audiences via Teams
- Excellent interpersonal and facilitation skills
Qualities
- Supportive, patient, and approachable
- Positive attitude toward change and adoption
- Collaborative and proactive in engaging colleagues
Additional InformationInterview Process: Once the profile gets shortlisted, then interview will be conducted
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk