Care Coordinator/Navigator
| Dyddiad hysbysebu: | 17 Mawrth 2026 |
|---|---|
| Cyflog: | £12.71 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.71 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Mawrth 2026 |
| Lleoliad: | Havant, PO9 2AQ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A3447-26-0000 |
Crynodeb
Communicates clearly, sensitively and effectively with patients, family members and other professionals Takes a proactive, problem-solving approach in helping support people to connect and access services Demonstrates a positive, solution-focused approach to promote independence and well-being Conduct calls in a polite, warm and professional manner Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery Identify people at risk and potentially vulnerable, using appropriate methods (as determined by local arrangements) Understand local referral arrangements/pathways for holistic support from a wide range of sectors Effective signposting to local services Provide timely feedback to colleagues around issues relating to access to services Apply skills and techniques (verbal and non-verbal) to resolve conflict, reduce distress and anger Other Tasks: Share relevant information, decisions and discussions made by health and social care teams, with the patient (and carer if appropriate) Show initiative to re-refer a person if known to services when appropriate contact has not occurred with agreement and supervision of multidisciplinary team lead clinician