Pathology IT Subject Matter Expert | Hampshire Hospitals NHS Foundation Trust

Dyddiad hysbysebu:	17 Mawrth 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£38,682 - £46,580 per annum pro rata
Oriau:	Rhan Amser
Dyddiad cau:	16 Ebrill 2026
Lleoliad:	Basingstoke, RG249NA
Cwmni:	Hampshire Hospitals NHS Foundation Trust
Math o swydd:	Dros dro
Cyfeirnod swydd:	7817171/251-FCSS7171-PATH

Crynodeb

The SME will lead on Path IT projects to provide support to the team to ensure day-to-day operations of all IT Pathology systems. Ensuring that all system are managed to provide optimal support and function to the Trust.

The SME will play a pivotal role within the Pathology and IT teams to help deliver Path IT projects such as upgraded lab info system, upgraded lab test order system, upgrades to anticoag system and improving connectivity with systems in the community and across the pathology network.
Responsible for supporting the successful delivery of upgrades to existing systems and supporting the team on the day-to-day operation of IT Pathology systems, including software configuration, maintenance, testing, end-user support, training, data quality, information governance, security, business continuity, vendor management, and service-level monitoring. Act as a secondary line of support, providing guidance and advice to users and managing escalations. Develop and implement escalation processes, liaising with senior management, IT teams, and external suppliers to resolve technical issues. Manage routine and preventative maintenance, updates, bug fixes, and issue logs with vendors to ensure system functionality. Maintain proactive contact with vendor staff to address technical issues promptly. Support resolution of technical enquiries, ensuring problems are managed effectively and solutions communicated to improve user understanding. Provide IT support for systems and analyser interfaces to eliminate single points of failure within the team. Participate in the on-call rota to ensure 24/7 Pathology IT support cover.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Your Next Career Move Made Easier – Accommodation May Be Offered

We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contactSouthern Housingon 02080 360017

The SME will provide support to the team for the day-to-day operations of all IT Pathology systems. Ensuring that all system are managed to provide optimal support and function to the Trust.

The SME will play a pivotal role within the Pathology and IT teams in delivering to deadlines the key pathology IT projects scheduled for 26/27, throughbuilding close working relationships, both internally and externally, with clinical staff, other application managers and support staff along with responsibility for ensuring optimal levels of support and account management from external suppliers.

Responsible for the day-to-day operation of IT Pathology systems, including software, configuration and maintenance, testing, end-user support, training, data quality and analysis, information governance, security, business continuity, vendor management, supporting contract negotiation/renewal and service-level monitoring.

· Provide guidance and advice to end users, acting as a secondary line/escalation point of contact for all users of Pathology systems.

· Responsible for developing, documenting, implementing and adhering to escalation processes to address the resolution of technical issues, liaising with senior management, IT teams, and the external third parties.

· Responsible for managing routine and preventative maintenance, updates, bug fixes and managing issues logs with the vendor to ensure the correct functioning of the system.
• Responsible for setting up and maintaining regular contact with key vendor staff to ensure technical issues are being proactively managed.

· Supporting the resolution of all technical issues and enquiries, ensuring problems are dealt with proactively and the cause and solution are communicated fully to “close the loop” and improve fundamental system understanding amongst the user-base on an on-going basis.




This advert closes on Monday 30 Mar 2026

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Gwybodaeth am Hyderus o ran Anabledd

Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.