Business Support Officer | Essex Partnership University NHS Foundation Trust
| Dyddiad hysbysebu: | 16 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £38,682 - £46,580 Per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Ebrill 2026 |
| Lleoliad: | Wickford, SS11 7XX |
| Cwmni: | Essex Partnership NHS Foundation Trust |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 7868671/364-A-9857 |
Crynodeb
The post holder will be responsible for managing the day to day operation of the Lodge and the Hawthorne Centre. Facilitating the Trust Policy/Procedures to manage the business support functions and teams for the Lodge and Hawthorne Centre. The business support function is the first service seen by people visiting the Lodge and Hawthorne Centre and therefore has an essential role in welcoming people to the Trust.
The post holder will additionally ensure that Emergency Planning, Preparedness, Resilience and Response (EPRR) requirements are embedded across daily operations and local procedures.
The post holder will be required to provide cross cover and cover other Trust services as directed by the Emergency Planning and Compliance Manager.This includes providing support to emergency planning activities across other services where required.
The Post-holder will report directly to the Emergency Planning and Compliance Manager and will be required to undertake regular journeys within the Trust estate.This will include attending emergency planning meetings, exercises, incident responses and resilience-related activities across the Trusts estates.
The post holder will be based at the Lodge providing effective management, daily monitoring and supervision of the building. This includes ensuring that Emergency Planning, Preparedness, Resilience and Response (EPRR) requirements are embedded into Trust operations.
The post holder will ensure consistent and leading standard levels of working practices are established and adhered to, including adherence to all emergency planning standards, protocols and statutory EPRR obligations.
The post holder will ensure that the business support, EPRR services are welcoming, effective, customer focused, proactive, and responsive to customer needs, and all staff have a ‘can do’ attitude.
The post holder will provide comprehensive support to the development, implementation and review of emergency plans and business continuity arrangements as well as business support to enable effect service improvement and delivery.
The post holder will effectively support with the management of all Estates, Health and Safety and any other issues pertaining to the Lodge and Hawthorne Centre.
The post holder is responsible for the building management of the Lodge and Hawthorne Centre.
The post holder will ensure that the reception has adequate cover Monday to Friday 8am – 6pm.
The post holder is responsible for ensuring the Lodge and Hawthorne centre are opened and closed in line with opening / closing times and secured including alarms where in place.
Valuing you. Recognising your dedication. At EPUT, we look after you.
• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.
Benefits
• 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.
The post holder will ensure consistent and leading standard levels of working practices are established and adhered to.
The post holder will provide comprehensive project and business support to enable effect service improvement and delivery.
The post holder will ensure the organisational brand and culture is accurately reflected in all communications, projects and events facilitated by the service.
The post holder will be required to work autonomously and to agreed outcomes.
The post holder will be able to analyse data/statistical information as required.
The post holder will identify opportunities for improvement and manage the process of change effectively.
The post holder will be responsible for developing systems, procedures and communication methods that will ensure positive relationships with internal and external customers.
To monitor and solve service problems – identify, investigate and interpret problems affecting both internal and external customers and work with colleagues to consider, select and implement the best solution to resolve specific service problems.
To ensure learning from any service incidents, issues, and problems is shared within the service and subsequent practices embedded.
The post holder will continually seek opportunities to increase customer satisfaction.
To prioritise the delivery and development of required business support so that the resources of the team are used as effectively as possible to deliver results.
To manage the day-to-day operational aspects of a project and scope, ensuring high attention to detail.
The post holder will be responsible for the management and development of administration systems and processes that meet the needs of the work streams.
This advert closes on Monday 30 Mar 2026