Head of Venue Technical
| Dyddiad hysbysebu: | 16 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Ebrill 2026 |
| Lleoliad: | SA1 3BX |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ATG Entertainment |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 306437JCP |
Crynodeb
Head of Venue Technical
You’ll report to the Venue Director and be responsible for the Deputy Technical Manager, Senior Technician, Venue Technicians, Maintenance Manager and Stage Door Department.
Please note, your role may involve working with children or vulnerable people.
Key responsibilities
The Head of Venue Technical leads all technical and facilities operations at Swansea Arena, delivering exceptional support for visiting productions, conferences and events while maintaining the building’s technical infrastructure to a high standard. You’ll own health and safety, asset management, and maintenance, and build an efficient, customer‑focused technical and facilities function.
Your skills, qualities, and experience
Technical Leadership
Lead, develop and work alongside the technical team to deliver outstanding production support.
Act as the primary technical contact for visiting productions and events, ensuring requirements are met efficiently and cost‑effectively.
Provide expert technical guidance across all event types, from major concerts to small meetings.
Manage supplier relationships to secure high‑quality equipment at best value.
Oversee Stage Door operations to ensure a professional, welcoming backstage experience.
Support technical needs across all venue departments and activities.
Safety, Health & Compliance
Champion a strong safety culture and ensure full compliance with Health & Safety legislation and ATG policies and Risk Management Systems.
Lead all building and technical safety processes, inspections, and documentation.
Maintain rigorous testing, inspection and risk assessment standards for all equipment, installations, and operations.
Ensure staff and contractors demonstrate appropriate competency for all works and meet ATGs Contractor Management Policy.
Budget & Finance
Prepare, manage, and report on technical and facilities budgets.
Oversee all purchasing and investment for building, technical and facilities needs.
Ensure all procurement follows company procedures and is accurately recorded.
Maintenance & Facilities Management
Ensure the building, plant and equipment are maintained, tested and presented to the highest standard.
Develop and manage planned and preventative maintenance programmes aligned with group policies.
Lead or support capital and repair projects with the General Manager and central teams.
Maintain accurate technical and building documentation, drawings, and records.
People & Team Management
Recruit, train, and manage the technical and facilities team to achieve business and individual goals.
Oversee scheduling, HR processes, timesheets, and crew calls.
Maintain clear, consistent communication and run regular team meetings.
Senior Leadership
Contribute actively as part of the venue’s Senior Management Team.
Collaborate with other Heads of Department to deliver aligned venue objectives.
Represent ATG professionally within the industry and support programming and event planning.
Other Duties
Support operations at other ATG venues when required.
Undertake reasonable duties aligned with the seniority of the role.
Person Specification
Essential
General certificate - English and Maths.
Extensive experience of managing technical teams within live performance venues.
Experience of working in a conference and events setting.
Experienced in safety legislation, implementation of safe systems and developing safety culture.
Experienced in managing buildings and building facilities.
Excellent written and oral communication.
Excellent planning and organisational skills.
Problem solving skills —ability to remain flexible and calm under pressure.
Computer literate – proficient with Word, Excel and Outlook.
Ability to work under pressure and with a high degree of autonomy.
Abilityto develop, manage and apply systems and procedures.
Ability to promote and represent the organisation
Customer service driven.
Quality is at the heart of the job you do.
A leader with the ability to direct tasks but request assistance as required.
Committed to promoting and offering equal opportunities.
Desirable
IOSH or NEBOSH Certificate.
Management/ Leadership qualification.
Understanding of financial management and budget planning.
Overview of operational security systems.
Experience in production or project management.
Stakeholder management —producers and clients.
About Us
Our values
ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.
THRIVE doing what we love (with passion and dynamism)
CONNECT through every act (with collaboration and kindness)
DARE to do different (with curiosity and courage)
PERFORM at our best (with customer focus and ownership)
Our Corporate Social Responsibility pillars
Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:
Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.
Our culture
You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.
You’ll report to the Venue Director and be responsible for the Deputy Technical Manager, Senior Technician, Venue Technicians, Maintenance Manager and Stage Door Department.
Please note, your role may involve working with children or vulnerable people.
Key responsibilities
The Head of Venue Technical leads all technical and facilities operations at Swansea Arena, delivering exceptional support for visiting productions, conferences and events while maintaining the building’s technical infrastructure to a high standard. You’ll own health and safety, asset management, and maintenance, and build an efficient, customer‑focused technical and facilities function.
Your skills, qualities, and experience
Technical Leadership
Lead, develop and work alongside the technical team to deliver outstanding production support.
Act as the primary technical contact for visiting productions and events, ensuring requirements are met efficiently and cost‑effectively.
Provide expert technical guidance across all event types, from major concerts to small meetings.
Manage supplier relationships to secure high‑quality equipment at best value.
Oversee Stage Door operations to ensure a professional, welcoming backstage experience.
Support technical needs across all venue departments and activities.
Safety, Health & Compliance
Champion a strong safety culture and ensure full compliance with Health & Safety legislation and ATG policies and Risk Management Systems.
Lead all building and technical safety processes, inspections, and documentation.
Maintain rigorous testing, inspection and risk assessment standards for all equipment, installations, and operations.
Ensure staff and contractors demonstrate appropriate competency for all works and meet ATGs Contractor Management Policy.
Budget & Finance
Prepare, manage, and report on technical and facilities budgets.
Oversee all purchasing and investment for building, technical and facilities needs.
Ensure all procurement follows company procedures and is accurately recorded.
Maintenance & Facilities Management
Ensure the building, plant and equipment are maintained, tested and presented to the highest standard.
Develop and manage planned and preventative maintenance programmes aligned with group policies.
Lead or support capital and repair projects with the General Manager and central teams.
Maintain accurate technical and building documentation, drawings, and records.
People & Team Management
Recruit, train, and manage the technical and facilities team to achieve business and individual goals.
Oversee scheduling, HR processes, timesheets, and crew calls.
Maintain clear, consistent communication and run regular team meetings.
Senior Leadership
Contribute actively as part of the venue’s Senior Management Team.
Collaborate with other Heads of Department to deliver aligned venue objectives.
Represent ATG professionally within the industry and support programming and event planning.
Other Duties
Support operations at other ATG venues when required.
Undertake reasonable duties aligned with the seniority of the role.
Person Specification
Essential
General certificate - English and Maths.
Extensive experience of managing technical teams within live performance venues.
Experience of working in a conference and events setting.
Experienced in safety legislation, implementation of safe systems and developing safety culture.
Experienced in managing buildings and building facilities.
Excellent written and oral communication.
Excellent planning and organisational skills.
Problem solving skills —ability to remain flexible and calm under pressure.
Computer literate – proficient with Word, Excel and Outlook.
Ability to work under pressure and with a high degree of autonomy.
Abilityto develop, manage and apply systems and procedures.
Ability to promote and represent the organisation
Customer service driven.
Quality is at the heart of the job you do.
A leader with the ability to direct tasks but request assistance as required.
Committed to promoting and offering equal opportunities.
Desirable
IOSH or NEBOSH Certificate.
Management/ Leadership qualification.
Understanding of financial management and budget planning.
Overview of operational security systems.
Experience in production or project management.
Stakeholder management —producers and clients.
About Us
Our values
ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.
THRIVE doing what we love (with passion and dynamism)
CONNECT through every act (with collaboration and kindness)
DARE to do different (with curiosity and courage)
PERFORM at our best (with customer focus and ownership)
Our Corporate Social Responsibility pillars
Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:
Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.
Our culture
You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.